CVS

Most Recent Comments

• December 2024 by S R
  I recently visited the CVS located near my workplace and wanted to take a moment to share my experience with the pharmacy staff and the self-checkout system. While the store itself was decorated nicely for the holiday season, my interaction with one of the cashiers was not satisfactory.
  
  The pharmacy staff were friendly and very helpful. Thank you Pharmacy staff 😊❣️ However, I did encounter some issues with the self-checkout machine. Despite being a frequent user, I experienced difficulties locating the price scanner, which was due to the festive decorations obstructing the view of the available scanners. The cashier pointed to inside the store in order to show me where it was at, not very helpful, then told me what isle.
  
  At the time, a cashier attempted to assist me, but her attitude was somewhat unfriendly and unhelpful. When the self-checkout machine continued to malfunction, she suggested that the issue was with the card I was using and asked me to step away from the machine. After several attempts, she was unable to get the machine to work.
  
  I was concerned that another customer, an older lady, would also encounter the same issue, so I notified her of the problem. Unfortunately, the cashier responded poorly when I shared my concerns and suggested that the lady should have tried the machine herself.
  
  I understand that mistakes can happen, and I appreciate the friendly and helpful pharmacy staff. However, I believe that the self-checkout machine could benefit from some technical maintenance to prevent similar issues in the future. And maybe the cashier cut down on her caffeine intake in order to provide helpful assistance to customers.
  
  Have a blessed day.
• November 2024 by tony walker
  The cashier at this store REALLY gave me a hard time telling me I haven't been taking my medicine..etc..really rude for a person who needs medication..10 Nov 24..
• June 2024 by Kenarin Kellogg
  This pharmacy is going down hill. First off they no longer 24hrs which contradicts all the signs and what’s posted online and secondly I was gave the wrong prescription but I didn’t know until I got home. I called and informed the girl I was gave the wrong prescription and the one she gave me doesn’t have have refills but instead of treating me as a customer she said well I should’ve checked the medicine before I left the store because they can’t take it back nor apply my money to the medicine I was supposed to receive. I told her you said I had one ready and I assumed you knew what you were giving me because they the only thing I should have had available. She continued to tell me is my fault and that I need to take it up with my insurance. I will of course no longer use this place because there customer service sucks
• June 2024 by Sheila Moore
  I would not recommend this 'pharmacy' for a veterinarian! I asked the pharmacist about a prescription, and was rudely told to find myself another pharmacy to fill my prescriptions. And when I tried to speak with a manager, as you would expect, I was told he wasn't there. I will never do business with this drug store again!
• June 2024 by Theresa El-Amin
  Darren, Brittany and April are the best! Always excellent customer service for this old woman with mobility issues. Love the accommodation of paying for items April takes to Pharmacy window. Love CVS and I feel CVS loves me, too.
• May 2024 by Cynthia Cavanaugh
  The remodeling looks very organized.It makes it easier to shop. Thank you sending good thoughts Cynthia.
• May 2024 by angela williams vanderford
  It's been 11 years since I shopped at CVS or had a prescription filled. My local pharmacy closed.. I was welcomed like a long lost auntie & everyone was Kind, welcoming & friendly!
  I transferred my prescriptions back to CVS today
• April 2024 by Becky
  My rating is for the pharmacy, they do not go over new medications, they hardly answer the phone, they do not give anything to measure your liquid medication unless you ask, in addition to that, the black marking to tell you the amount you’re going to administer rubs off, so I asked for one plus extra as this is a reoccurring medication and it is imperative that it is measured correctly. With a snarky attitude I was told “I’ll tell you what, you bring me back the old ones, with the markings rubbed off I’ll give you another one.” This pharmacy has been going down hill since 2020, and now it’s not even 24/7. This used to be my go to place for my entire family’s medication, however as of the new hires and new hours I might as well go to a locally owned well mannered pharmacy.
  
  TRN# 2893
  STR# 4677
  REG# 06
  April 15, 2024 8:40pm
  Receipt says served by Lillian, I was not checked out by a Lillian. I do not want her to be caught up in this, it was a different coworker
  
  Best regards.
• April 2024 by Regina Harrison
  I’m in line at CVS drive through pharmacy. After reading all the comments, I’m afraid it’s going to be a long and painful wait. I will update if I have a good experience. There are 2 cars ahead of me and lunch should be over now so we will see
• April 2024 by Jasmine Malaby
  Daren was so nice and helped greatly.
• January 2024 by Brittany Adams
  Quick and Friendly...
• January 2024 by Jerry Whitaker II
  Excellent Service Always!!!
• January 2024 by Sophia Johnson
  Incompetent and rude
• December 2023 by Courtney Baldwin
  This store has a complete lack of supplies. I went to other locations and found the items in stock.
• November 2023 by Charlton “Gene” Woolfolk, Jr.
  I came in to buy some Flonase. CVS has it locked in a cabinet. I rang the service bell and waited. No one came. I repeatedly rang the bell, no one came. I asked the tech in pharmacy and was told in so many words that wasn’t his job, that I’d have to get someone from the front to help me. I left because no one wanted to help me.