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February 2024 by Eener LS
This motel is great for a place to lay your Head at night if your looking for a place to stay for a few nights. People say that area is dangerous. Witch I have seen that it is a bit run down and a lot of bad stuff happens on the stretch the motel is on. However the placing of the motel. made me feel safe there. Lot's of cameras. No one bothers you there. The staff was amazing. Loved them especially the cleaning staff. They were so nice and helpful. Made you feel right at home. The rooms were very clean. Didn't have a moldy smell. Just fresh smell. The gas station next door has really good coffee. Down sides it is a older building it needs some R&R for sure there was a hole in the wall of the tub. There was no hot water. The TV remote didn't work. Other then that I have no complaints.
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February 2024 by Luis E. Valladares
This hotel needs to be rehabilitated or closed.The hotel looked very dilapidated, the surroundings were dirty. The equipment in the room (fridge, air, etc.) was in poor condition. Everything was in a very poor state. I do not recommend it. When you check-in they have a sign that says that the money will not be refunded after check-in (that should have been the first red flag). In short, no refund for the 4 nights you paid in advance.Rooms: Everything in the room was old and worn. The refrigerator and a/c with mold. One of the rooms they gave us had an intense smell of cigarettes.
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February 2024 by Cindy Helmick
No water in pool blinds all broken up we did NOT stay there got my sons money back and went to ClarionSafety: Not a safe location for a family
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February 2024 by Cody Thompson
Good luck getting your receipts for you travel voucher.
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February 2024 by Anita Potts
Went down to grandson Graduation from the Army. The first room had no heat second room was not much better. The microwave's It was So dirty, you could not even use them. The water dripped all the time. There was no hot water to take a shower.
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February 2024 by Cara Gorges
After many hours of driving we decided to find the first place to crash. Walked in the lobby and it stunk of weed. Got our room and it looks nothing like the pictures. Mold in the bathrooms, dirty shower curtain, porcelain on countertops painted over, when things busted they must of just plastered and painted over them. Electrical tape over the plumbing to stop the leak of the shower head. No warm water for showering. I wouldn’t recommend this place even to my ex husbands!
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January 2024 by Nancy Tovar
This place is GROSS. Everything was broken or damaged everything was dirty and the shower was disgusting ? my door was broken and the lights don’t work and rat poop everywhere and shower is broken I had to turn water on with a wrench and I don’t have an iron. If I could give them 0 stars I would because this is just gross.
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January 2024 by Mindie Sandlin
Do not stay here! I booked this hotel for my husband as it was close to our son’s military graduation the next morning. He didn’t arrive until after midnight and they had canceled his room. They did find another room and my husband said when he walked in the room the main light didn’t work nor did the heat. The pillow on the bed had stains on it and the sheets looked like someone had just jumped up off the bed and ran out of the room. My husband went to the desk and demanded a refund because the room was nasty and he’d be going elsewhere. The man running the place told him he’d get a better room not to leave and showed him to his next room which was in the same area as first room. He walked in and turned on the heat for my husband and after he left my husband went over to the heat unit and said it was blowing cold air and he cranked it up as far as it would go and never got warm. He slept in his clothes for the 2-3 hours he was there. He said there were roaches crawling on the microwave and when he finally got up to take a shower there was no HOT/WARM water, only cold!! He had another conversation with front desk guy about a refund. I had purchased two nights upfront because I didn’t know if he’d be able to find another hotel since we booked late and of course I didn’t know how bad it was either! The guy said no refunds, and my husband had a few words with him and he told my husband he’d have to fill out some form and the manager would call him. That’s been two weeks ago and we’ve not heard one word and paid $200 for two nights at this place. I wouldn’t let my dog stay there and the place should be shut down! My husband took pictures and It was truly disgusting! Do not stay here, you’d be better off in your car or truck!Rooms: Filthy!
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January 2024 by Taijah Thornton
Stole my money. Dirty rooms. Poor management.
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December 2023 by Santi Santiago
Don't stay in this placeI didn't know what to say about,Is close to the military base should be good but
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December 2023 by Honest Realty Group, Inc.
We were so disappointed with this place. They gave our rooms away at 3pm and still charged us for both rooms. DO NOT book at this hotel they will steal your money. We are currently trying to get our money back from Expedia. From the other remarks I am glad we did not stay at a filthy place. We were in town to see our soldier turn green.
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December 2023 by Honest Realty Group
We were so disappointed with this place. They gave our rooms away at 3pm and still charged us for both rooms. DO NOT book at this hotel they will steal your money. We are currently trying to get our money back from Expedia. From the other remarks I am glad we did not stay at a filthy place. We were in town to see our soldier turn green.
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December 2023 by Anwar Smith
I just needed a decent place to see for a graduation at Fort Moore. It seemed close and though I knew it wasn’t a great place, I wasn’t traveling with my family so I just needed something decent. I walked into this room and it was disgusting. The floor was sticky, the mirror had something smeared all over it and I can’t even begin with the hair on the bathroom floor and in the tub. I just did my best not to touch anything and I left. A new room wasn’t going to do it; my stomach couldn’t handle the possibility of another room like that.I agreed to pay for the night even though I was my staying there and asked for them to refund my second night and they refused. This place is garbage, the management are scammers so just save yourselves the headache and go somewhere else. I’m out of money and had to book another hotel. Even Travelocity (whom I booked through) couldn’t help me get my money back. I won’t ever be using them again either.Rooms: Gross, filthy, old, outdated, scuffs on all the walls, tub is permanently stained. Floors were sticky. Bed had a curve in the middle. Nothing good about the room at all.
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November 2023 by Chris M.
This place is run-down and is filthy by hotel standards. The young man from India running the front desk apparently does not speak or understand English... or he's just plain rude when trying to communicate with.He said they had just cleaned our room... floors were dirty, things were literally falling off the walls, the room was exceptionally noisy due to nearby freeway traffic.No milk for cereal. Not much of anything offered for the free breakfast.And their taxes and room fees exceeded 20% of the cost of the hotel room.AVOID THIS PLACE!
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November 2023 by Veronica De Jesus
DO NOT STAY HERE! The rooms were absolutely disgusting. There was a bug in the sink, the sheets were dirty, the chair was stained, and the room hadn’t been swept or dusted. It has been over a month since I filled out a Guest Incidental Report and I still haven’t received a phone call from management. I even tried calling three times within the month and no one answers the phones. They say no refunds upon check in and I think it’s because they know how disgusting their hotel is. I tried to get a refund as we ended up staying at a different hotel but they had me fill out the form instead. They tried to justify it by saying it was a smoking room but that does not excuse the dirtiness.
