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March 2024 by She is Unveiled Now
My edible Arrangements were ready for pickup. Great customer service
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February 2024 by Verne Conant
Ordered for a Valentine's day delivery. It never came, and I have not gotten a reason it wasn't delivered. Can't get anyone at this store to answer a phone, call back, or reply to a message
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February 2024 by Diego Troya
If I could give them a 0, I would. Nothing against the staff. They couldn’t make my order for valentine’s which is fine. They offered a refund which was fine as well. The corporate number doesn’t work. They don’t reply to emails and the store does not pick up the phone. Terrible customer service. Not the staff’s fault. They were nice.
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February 2024 by Barbara Foster
paid $49.66 for a order I never received and couldn't reach anyone nor got a call back about it. I had to call my bank to dispute charges. Thanks for nothing!
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February 2024 by angela allen
If I could give this store and the communication given a negative rating, I would. I have ordered from this store in the past and never had an issue but for some reason this was my lucky year. I placed an order about 10 days prior to delivery date and never received my delivery. I have called this store multiple times, left messages and I have sent an online inquiry through customer service and called the 800 customer support line and all were a fail. However, if you ask for an update, I’m told my item was delivered (lies). I’m highly disappointed in my experience and will not be using them in future. I’d rather buy a fruit tray from the grocery store.
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February 2024 by Dontae Webb
I placed an order on January 30th 2024 for my valentines item to be delivered on February 14th 2024 still my item has not been delivered this is very unacceptable I no longer want it anymore & would like a refund I have tried reaching out to you all for 2 days now no answer have left voicemails but no one has returned my phone call
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February 2024 by Angenique Cooper
Received the wrong order at 930 pm last night, fruit was old and a card with someone else’s picture on it ! Have been trying to get in contact with the store all day and no answer
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February 2024 by Takashi Williams
This is a very organized and produced the most juiciest fruit I have ever consumed in my whole entire life. Thank you for making my daughters birthday, the most enjoyable one yet.
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February 2024 by Michael Padgett
Placed a valentines order for my wife last week. It was not delivered. I couldn't get anyone on the phone at the store, the automated tracking system was down, and online tracking said my arrangement hasn't even been started. Will NEVER order from them again.
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February 2024 by Josh ziggy
Never again will I use this company! Employees are rude! Placed my order 2 days ago for pick up today and we've been here an hr waiting! The manager or cooperate need to get this store in line!!
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February 2024 by Jenifer Shaw
Paid for same day delivery and they didn’t deliver. Called 2 days later and they claimed they couldn’t find the address and that they would deliver the next afternoon. They still haven’t delivered my order, called, or issued a refund. I would giveZero stars if I could.
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January 2024 by Michael Frazier
I love the manager Mrs. Carla!!! She's the best!!!
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November 2023 by Hernandez Mathis
Was in and out in ten minutes she did a very good job thank you.
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November 2023 by Carla Moore
Service was great!
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October 2023 by Ella mcfarland
If I could give 10 stars I would. BEST experience I’ve had in a long time. Amazing customer service. Amazing products. Carla, the new manager of the store was an absolute pleasure to work with. and Kaitlyn the kitchen manager made the cutest arrangements I’ve ever seen! I will always go to edible arrangements for my dipped fruit. It’s under new management now (Carla) and has made and absolutely incredible impact on this store compared to even just a few months ago.
