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January 2024 by Tomoki K
I had a great experience at this Enterprise with wonderful SUV!!I'll come again.
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December 2023 by Javi Beni
Tyler & David made check in & return easy. They were flexible & very helpful.
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December 2023 by Willie Jennings
Excellent customer service under the circumstances.
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November 2023 by Courtney J
0 stars if I could! I tried calling to see if they have any vehicles. I was instantly placed on hold when I called then get this… for 40 minutes!!! You can hear when they constantly pick up just to put back on hold because you can hear their background. Then after 40 minutes RACHAEL answers by that time I just hung up! What’s the point of working at a rental company and not answer the phone?! Horrible location! Choose any location but theirs!
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November 2023 by Qualeisha Jenkins
On 11/01/23 I was scheduled for a reservation where someone would pick me up at 8:30 AM EST from a collision center nearby. I called at 8:15AM EST to advise they could send someone out. I was told they were getting someone to head my way shortly. The Enterprise Employee didn’t show up until 9:28AM EST, almost an hour after schedule pickup. This was after my second call to this establishment to see when should I expect someone. The representative on the phone stated I should have called when I got there and I informed him I did call at 8:15AM and it’s now 8:58AM. Not to mention it’s 40 degrees today. These people are not considered of others time at all, I literally waited a hour to get picked up. This is unacceptable.
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September 2023 by TCamille Davis
From my experiences at this location. I simply choose this location out of them all, because the manager, David is simply the best. He always goes over and beyond to make my trips smooth and he always checks before and after to make sure everything was pleasing. The staff is also great with helping me I fully recommend this location.
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September 2023 by Tim Morgan
I reserved a Toyota, and they upgraded me to a BMW hybrid at no additional cost. Not only were they professional, but absolutely great to work with. This is my new rental car home!
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September 2023 by Linda Dogan
Always show courtesy to their customers. Fun and enjoyable walking through the door. Wouldn't go no where else. Thanks Enterprise.
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July 2023 by Jagdish Sidhpura
Very pleased with the service. Process of picking up the car and dropping back was very efficient and quick, very courteous staff.
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July 2023 by Ieshia
Taylor has great customer service!! he went above and beyond to make sure my experience with enterprise was meet .. if I had to rent again I would definitely ask for him.
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June 2023 by King B R
I Love This Place. They Made Sure They Helped Me As Much As I Can . I Was Very Satisfied With The Truck He Let Us Rent ❤️❤️ Thank Yall So Much ! For Letting Me Have A Great Day With The Truck We Rented !
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May 2023 by Brian Correll
Poor service for several reasons at 3410 Veterans Pkwy, Columbus, GA 31904. Missed a reservation, failed to give me a time when they would pick me up (I was told I don't know). Failed to close the car when I returned the car. Called me 2 days later to let me know I was responsible for the amount of the rental (even though they had already rented out the car to someone else).
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April 2023 by Matt M
I don't really give 1 star reviews but my experience with this enterprise was a headache and stressful. I also didn't appreciate being threatened over the phone by a employee here name David. Will start renting from Hertz or anywhere but here from now on.
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April 2023 by ShaTia Mahone
I have rented from Enterprise twice in the past month and both of my experiences were great. They were very attentive and still moved with haste. They were informative and concise. I really appreciate these things about this team. David was my attendant and he always treated me with care and a smile. Will definitely rent from them again.
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April 2023 by dc “dcwolt” wolt
Service was good. Employee was knowledgeable, respectful and timely.
