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February 2024 by Cholie George
Upon receiving the rental car, it smelled horrible from someone smoking Marijuana. I had to get some spray because the smell was so strong it lasted for days.
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January 2024 by Zach Brown
Thank you Sage
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December 2023 by FREEMAN JOHNSON
My experience using Enterprise Rent-A-Car was outstanding.The staff and Manager were great in delivering world class experience. Sage Brown (Manager) has a professional staff that reflects the Enterprise brand. Keep up the great work your team is doing.Second to None,Go Rent from Enterprise
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December 2023 by Lori Marstin
I second the review I just read that names the manager, Sage. She is phenomenal. The stress and frustration that lead to me needing a rental in the first place melted away both times I was at the counter. Her entire crew is kind and efficient!
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November 2023 by Javi Beni
5 stars review for the Manager Sage at this location. I had a reservation at the N. Veterans Parkway location & they did not have the type vehicle I reserved & failed to assist me any further to call around or provide a solution. I had to call around myself as they suggested. I showed up at the Macon Rd location where Sage professionalism shined. I explained my situation & she apologized for the other locations lack of service. She immediately called another location for me & secured me the type of vehicle I needed. I may not of rented from this location but Sage truly is a professional & cares. Recommend the corporate office at least elevate her to train or oversee the other locations.
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November 2023 by Aquelah Traylor
The manager Sage on Macon rd at Enterprise is the absolute best. I receive the best customer service each and every time I go there. If only everyone that works in customer service was as positive,friendly and very professional as Sage!
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October 2023 by Sidra
Great staff and clean establishment! They provided courteous and timely service, while understanding my needs. The staff greatly assisted me in an unfortunate situation. Not only were they attentive to any concerns or inquiries, but they also provided the best solutions for a rental. I wasn’t treated as just another customer or number. I highly recommend stopping by if you need rental assistance. You will have a great and promising experience overall. Thanks for all you do!V/r
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September 2023 by Krystal Wells
Sage and her team at the Macon Road location are AMAZING. They get you in and out and try their best to accommodate you to the best of their ability. Sage is an Awesome manager and it shows in her attitude and work daily. She greets u by name like your family and treats you just as such. This makes my experience that much better every time.
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September 2023 by Christy Cook
I was referred to this particular office because of great customer service, and I'm glad I took the advice! Amazing customer service, very friendly and accommodating. If I need a rental again, I will definitively be back!
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September 2023 by Fallon “Tee” Carrington
Kevin was my customer service representative and he was AMAZING! He was very detailed and patient. He listened attentively and assisted in choosing what the best options were for me.
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September 2023 by Tamia B
After being lied to at another Enterprise location at 5733B Veterans Pkwy, I was highly upset but I decided to give this location on Macon Rd a try and was very happy with my experience! I had the pleasure of working with Juan and Sage. I must say, it was an outstanding experience from start to finish.From the moment I walked into their clean and well-organized office, I was greeted with a warm and friendly smile from the staff. Juan was incredibly helpful and efficient in processing my reservation. They patiently answered all my questions and provided valuable insights into selecting the right vehicle for my needs.The vehicle itself was in great condition. It was clean, well-maintained, and ready to go when I arrived. I was particularly impressed with the attention to detail, as even the interior was spotless.The rental process was a breeze. The paperwork was minimal, and I appreciated that the pricing had no hidden fees or surprises. The staff also took the time to explain the rental terms and insurance options, ensuring I felt confident throughout the entire process.Returning the car was just as smooth as picking it up. The drop-off process was efficient, and the staff inspected the vehicle promptly, providing a final receipt that matched the initial quote.Their commitment to exceptional customer service, the quality of their vehicles, and their transparent pricing make them my go-to choice for car rentals. If you're looking for an stress-free and enjoyable car rental experience, look no further than this enterprise location!
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September 2023 by Gregory Ellerbee Jr
Amazing Staff! I was assisted by Janel. She was professional, personable knowledgeable and made the car renting process seamless. I appreciate her for taking care of my rental needs after having an awful experience with another company. She saved my trip! 10/10 definitely Recommend
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August 2023 by David Gordon
Upon entering the Store,I felt welcomed and They have great customer service ,my car was clean didn’t smell like smoke,the last time my son rented a car from it was nasty and the people were very rude said I would never from here but they are very convenient so I tried them and WOW!!!!!!Thank you for the turn around
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July 2023 by Barbara Seward
Anytime I need to rent a car I'll be Goin here. They got me in and out very quickly and efficiently. The ladies all were very nice.
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July 2023 by Morgan Claridy
I had to use their services due to a car accident. Their customer service was great but the second vehicle I got from them had a dead roach in it and it shakes whenever I apply the brakes.
