FedEx Ground

Hours: FedEx Ground, a local delivery service, has received mixed reviews from its customers. While some have had positive experiences, others have faced challenges with package deliveries and communication. One customer praised the "Sorts Manager," who was described as professional and helpful, ensuring the timely delivery of a birthday present. However, another customer, a 70-year-old disabled individual, encountered difficulties getting a package picked up, despite explaining their circumstances. The customer expressed frustration with the "lies" and lack of assistance from FedEx. Delivery issues have been a common concern, with one customer reporting a package not being delivered as expected, and another experiencing a delayed delivery that took several days. In the latter case, the customer worked with Tara and Caleb, who were kind and went the extra mile to locate the package and ensure its delivery. Contacting the local FedEx Ground location has also been a mixed experience. While one customer found the staff to be helpful and responsive, another caller did not receive a promised callback, leaving the customer unsatisfied with the lack of communication. Overall, FedEx Ground's performance appears to be inconsistent, with both positive and negative experiences reported by its customers. Improving communication, delivery reliability, and customer service could help enhance the company's reputation in the local community.

• 2.04 miles

  

  Central Transport Trucking Company, Shipping Centers

1. Midland, Georgia