The Honey Baked Ham Company offers its signature spiral-sliced ham, turkey breasts, sides, desserts, and gourmet gifts. Reviews note the food is often good, with specific praise for the really good and tender smoked turkey, and the sweet and tender sandwiches. The hickory honey mustard is also highlighted as a notable addition. Customer service receives consistent praise, described as excellent, friendly, accommodating, nice, and quick. However, a major point of feedback is that the items are frequently considered pricey. Some customers found specific products, like a turkey and a small ham, to be too expensive or poor in quality, with one instance of a dry and bad-tasting turkey. The experience can vary, with some finding good value for certain purchases while others feel the cost is too high for the portion or product received.