H&R Block is a trusted business known for its knowledgeable tax professionals who can handle various tax needs and help maximize refunds. Customers can choose to visit their local offices or work with a tax pro from home through services like the Digital Drop-Off, which allows document uploads and remote communication. The company emphasizes safety by deep cleaning offices, disinfecting high-touch areas after each appointment, and practicing social distancing. Many clients appreciate the convenience and ease of working with H&R Block, describing their experiences as fast, detailed, and stress-free. One customer highlighted the excellent customer service received over the phone, noting that representatives are patient and helpful without the need for an appointment. Virtual tax preparation was also praised for its convenience and the ability to message or call the tax professional if needed. A standout employee received high praise for being knowledgeable, engaging, and making the tax filing process enjoyable, which led to a large refund. Overall, H&R Block provides friendly, professional, and flexible services that many clients trust for their tax needs and recommend to others.
Great people here! Very knowledgeable and easy to work with. I'm glad I decided to get a professional to assist with my taxes this year.
August 2024
H&R block is great ,the problem is the IRS .They have not sent my 21-22 tax return as of yet....yeaa me
June 2024
Patty Flack delivered excellent customer service over the phone without an appointment and without an obligation to do so. I wish more customer service experiences were like the one I experienced today with Ms. Flack. I know I can call back to H&R block on Macon Road at any time and have my questions answered with patience... read full comment
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
