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March 2024 by Jasmine Hudson
Excellent customer service and diligence shown in making sure you get the max refund.
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March 2024 by Grace Wells
Last year, I came here to do my taxes with Ms Susan, and it went really well. She was fast, efficient, and informative. So I decided to come back this year to do my taxes, but my schedule did not line up with her schedule. Trying to communicate with anybody else over the phone or even in person was like pulling teeth. After about a month or so, I finally ended up canceling my appointment so that I could go somewhere else. I could not get them to understand that I could not get my documents downloaded online or on their site. One person kept telling me I could send them over email or over text in another person said that that was not secure and I could not do that. The lack of communication and overall unprofessionalism of this H&R Block has caused me to not want to go back to an H&R Block again. I got a call from the office manager who was very nice but I still cannot deal with the stress.
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February 2024 by Jim Arnold
excellent professional services in a timely manner.
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February 2024 by Alex Murphy
I have used the office on Whittlsey for several years now for taxes. I am happy with the efficient accurate friendly service. Barry is knowledgeable in his job and learns about his clients so he can better assist them over the years. I recommend going here to get your taxes done.
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April 2023 by Jane Wingate
Great staff, quick response
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March 2023 by Michael Tien
Awesome service. We had a complex tax filing this year and now have an expert that can make sure we get all of our deductions correct and paid.
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March 2023 by The Reaper
Horrible experience. I was forced to wait for over an hour after being told 5 minutes. They tried to tell me I owed them money from previously filed taxes even though I had already paid them.
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March 2023 by Edward Weihl
Susan white at hr block is amazing at her job, so friendly and truly care about her clients.
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February 2023 by Mel Box
Go in the office they will take care of you the online stuff is nonsense
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February 2023 by Mary-Kay Nester
Fast and Friendly service, every year!
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December 2022 by Mercedes Madrie
Got a list from the IRS of stuff that’s missing and incomplete from having our taxes done here. My husband had to help the “specialist” through our return because he didn’t know or understand what he was doing. Their “free audit assistance” has been nothing but a pain to deal with. There has been so much error and miscommunication trying to get an appointment to get our taxes fixed, we will never be using H&R Block again.
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April 2022 by Sarah Clarke
I explained this was my first time filing. I felt she was rude and patronizing. I had to call my mom for some of the questions. I texted the questions to my mom as she asked them & she wanted to know within 1 min. if she answered. I advised her my mom is a nurse. My mother called within 2 minutes & also advised this was my first time. She was making condescending faces as she talked to my mother. I'm also not sure if my taxes were done accurately. As an almost minimum wage employee I had expected to get more of a return. I left in tears.
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April 2022 by Bernard Jackson III
Ms. Micheala D. Nail, who has prepared my returns for 3 years is extremely skilled at her craft and extremely professional. She is a tremendous asset to your organiztion. She should be commended and rewarded in some fashion.
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April 2022 by Connor Johnston
Joyce was very professional and made it easy, and gave us the maximum refund.
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April 2022 by Ronnie Tharpe
Great service. Very professional and knowledgeable.
