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February 2024 by Nashua Hallowell
The manager at this store has zero care. I have 8 Le Vian pieces and I dropped my opal ring off in NOVEMBER for repair (halo had a diamond missing). It is FEBRUARY and they are still telling me TWO weeks before I can get my ring back. I am appalled. I have NEVER had this issue with any Le Vian pieces! Never doing business here again! I just want my ring back! Because of the way it was shipped back out (after being returned to store without being repaired) there is no repair number to track and Le Vian can't find it in their system either. Such an unprofessional experience!
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February 2024 by Josh ziggy
Horrible store to deal with. Prices are marked up 2-3 times here then for the same item in other stores! And yall wonder why yall are on the verge of closing down for good! Serves yall right! If yall go to this location please check out S.B Jewelers! I got a way nicer and heavier gold chain for half the price!
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February 2024 by Josue Valentin Caraballo
Jerry good guy on nice place
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February 2024 by Brittany Bonagua
No pressure sales. Top-notch customer service and knowledge. We leave with something pretty every time we shop at this Kay's.
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December 2023 by Sheryl Anes-Walker
I have amazing customer experience and service with Heather! Love love love her!!! Please come see her.
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November 2023 by James Apsey
Their always so professional & readyTo make your shopping experienceA memorable one clean atmosphereI'll be back.
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November 2023 by Darlene Jones
Heather was very helpful and courteous and very knowledgeable all in all it was a very pleasant experience thank you Heather
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October 2023 by Pamela Smith
Great experience at Kay’s in Columbus GA. Make sure you ask for Heather. I didn’t have a great experience on my first visit. However, my fiancé convinced me to stop back by and it’s a good thing because Heather made me the happiest bride to be with a beautiful, beautiful bridal set and we also found some thing for my husband to be..one stop shopping so please ask for Heather.
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October 2023 by Brandon Love
My visit was fantastic. I went in for an anniversary gift for my wife. Rebecca was great and helped me find exactly was I was looking for, within the price range I had in mind. Scott was also great to see. Great team and atmosphere and always a pleasure to go in. Highly recommend!
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October 2023 by jacquelyn battest
My visit was great. The onsite manager, Scott, was very helpful and comforting, whereas I was a little apprehensive about leaving my ring, in order for it to be sent off for resizing. I am looking forward to returning for additional services.
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October 2023 by Katie Holloway
We were pleasantly surprised with the customer service provided by Kaylen from the moment we walked in. She was extremely helpful as well as knowledgeable. Highly recommended and will ask for her by name when returning!
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October 2023 by Trey Eller
My wife and I went into Kay to get her wedding ring cleaned and checked. We got to work with Scott, one of the managers. He was extremely kind to speak with and made sure we were well taken care of. Highly recommend this Kay’s location and working with Scott!
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October 2023 by Kaylyn Colwell
I went to Kay's for the first time and I was amazed. I always thought it was just for people getting engaged...etc. Thanks to Amanda, I learned they offer so many different types of jewelry for any occasion! I didn't know that opals are temperature and water sensitive! How fascinating is that! The expertise is top notch.I tried on a beautiful rose gold ring with my birthstone. She showed me plenty of rings I could wear everyday! I found 2 that I fell in LOVE with. I explained that I would like a ring that is durable with my kind of lifestyle. It will be something I will wear everyday. I have a bday coming up and it would be so nice to treat myself to something nice. They have a huge collection of all types of rings, bracelets, watches and so much more. I mean there are Disney themed jewelry! Just amazing variety. Everyone who was working seemed so nice. I didn't feel pressured at all to buy anything. It is so refreshing to shop in such a welcoming environment. The education I received was such a pleasant experience and surprise. This is where you need to go for all your jewelry needs.
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October 2023 by Cherilyn Smail
Shout out to Heather! We have always gone with Kay Jewelers as they have had such amazing customer service. We had 2 rings resized with them. This was the first experience on getting a new ring for both my husband and I for our anniversary and Heather definitely made it feel so special for us. Thank you and can't wait to go back to do the final ring fitting!
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October 2023 by Rodney Cooper Jr
I just wanted to take a quick minute to Thank Scott for his professionalism, expertise, and just all around genuine love for his job and profession. Thank you for the insight and knowledge that you gave my Wife and myself on the purchase of the ring she’s always wanted. Thank you for your service and to all of the employees at the location that have helped us when he have had questions and when we brought items back for repair.
