-
April 2024 by Suzie Dunson
Food was hot. Service was professional! I was impressed.
-
March 2024 by annesha culver
I love the night shift crew. The lady at the window is polite and her customer service is EXCELLENT!! Services is aways excellent with each visit.
-
March 2024 by Broadfall Productions
We loved towing this White Castle alternative.
-
March 2024 by Luke Ellerman
The workers at this location always take care of me with a smile. I will drive past other locations to visit this one
-
March 2024 by Montarel Crouch
This my Favorite Krystal's in Columbus hands down!!!Parking: There always a parking spot always busy though, don't understand lol but good service in and out with Delicious food
-
March 2024 by Taysha BG
Food was hot and fresh and great customer service!
-
February 2024 by PRECIOUZ “AMAZON” ROBINSON
Very fast delivery but the food was cold..ii love krystals but please do better bout having hot food thanks!!
-
February 2024 by Bridgett Parker
Went to the 13th street location and the drive through line was wrapped all the way around the restaurant not to mention the people ALWAYS waiting for food in the parking lot. So I left.I don’t know why every time I go to a Krystal the wait is 3x-7x longer than that of Chick-fil-A or McDonald’s. If I saw a line wrapped around Chick-fil-A I wouldn’t worry as I would know I would be in and out within 5 minutes. Krystal? That line would be an hour.
-
February 2024 by Kawanda Anderson
Love Walmart getting my grands clothes
-
February 2024 by Regina Currington
I received old hamburgers that had sit so long under the heat lamp that the edges of the meat was black.
-
February 2024 by Trittany Pall
Why is every Krystal location terrible about getting you your food in a reasonable amount of time? This never happens anywhere else like McDonald’s or Burger King or Taco Bell or anywhere. But no matter what Krystal location I go to I’m left sitting in the parking lot for at least 10 minutes and more often 15 minutes or more. It doesn’t even take that long to cook it made to order.If McDonald’s and all the other chains can get food out in a reasonable time then there’s no excuse for Krystal. I don’t get it.
-
February 2024 by Tim Templeton
Went to this location at 9:20AM and was told it would be a 9 MINUTE WAIT for 4 cheese Krystals.Krystal has really plummeted in customer satisfaction. I remember back in the day I never I mean NEVER had to wait anywhere close to 9 minutes for some Krystals EVEN in the middle of the night!
-
January 2024 by Arthur Crittenden
Mostly all the ones in Columbus are pretty bad right now Fries Are Never Hot even if they are hot you can tell that they've been dumped back in the grease even if they tell you to wait on them if you have to pull over outside.
-
January 2024 by Kandance Grant
I ordered the number one with cheese; 4 cheese Krystal’s a medium fry and drink. Then 4 spicy chicks, wings, fries and a drink. They gave me 4 side chicks instead.
-
January 2024 by Jimmy Boykin
Delicious!!! Hot and fresh!!!
