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March 2024 by Dianna Roberts
Everyone was so nice and helpful!! Thank you ladies!!
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January 2024 by Lance Crane
Walked in today shopping for some clothes for my mom. As we walked in Dawn, the manager, was extremely rude and fake to her employees and customers. She doesn't deserve that job, and if she continues to be the manager, I would never work there.i hope she has a better day.
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October 2023 by Felicitas
Good goods at fair prices.
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April 2023 by Brigitte Gross
Have a really nice selection
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March 2023 by Evelyn Price
Staff very helpful. Sale prices on point.
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March 2023 by Yolanda Johnson
Ran up there on lunch break!! Was able to return item and out the door!!
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December 2022 by Stella A
My friend and I went into the store and we soon realized it was a plus size store. We continue to look around because all the clothing looked nice. A blonde lady came up to us And asked what we were looking for. I told her that we were just looking around. At which point she should’ve just left us alone. She then proceeded to tell us that we were small and that we shouldn’t shop there since we aren’t plus size. It was so rude of her because we could’ve been looking for some thing for our mom or a family friend. Rudest customer service ever.
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October 2022 by Chris Crim
I took my daughters to Lane today and the experience was nice. A little bit slow, since it was busy, I got help in the end so yeah. Thank you.
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September 2022 by Tamara Har
Had an online purchase sent to the store and they’d given it to someone with the same last name as me. Didn’t want to try to rectify or even call the online number until I insisted. Unfortunately one of the items I wanted was out of stock.
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August 2022 by deborah elzey
Great experience. The associate Kyla was so helpful and very sweet. She was dressed that day like a model , I believe it was clothes from the store. She was so well mannered , yes mam and thank you she had it all that day. I love the store, very pretty clothes in my size. The price was great, the associate Kyla was helpful with me at the dressing area. Great experience
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August 2022 by Jordan Thomas
Me and My wife were in the store, and the employee wendy was helping us because my wife is handicap, and she was very helpful. That we end up spending $300.00 at the store. That we love the clothes and the assistance she gave us. She went over and beyond and took us to our car with the bags.
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August 2022 by Hannah Collins
I got measured at a different LB store several years ago and though the bras have fit, they have always cut into my armpit a little. Today I went in to this store in Columbus, GA and was blessed to meet with Dawn. Someone give this woman a raise! She re-measured me at a 44H but went with her gut instinct that even though I measured in what I have been wearing that maybe I needed to size down to a 42H. She explained the different styles of bras and how the cup cutting into me could be from not having a wire, etc. She took the time to find my TRUE size. As someone who’s very top heavy, this is a game changer. Thank you, Dawn!!
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August 2022 by Doretha Mckissic
I love, love the panty and bras sales. You have the most comfortable under wear ever. So I’m always on board, and the buy $100.00 for half off not often but the bomb when you catch it.
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July 2022 by Jennifer Belles
Unsure of their names, but the two working the closing shift on 07/20/22 do not need to interact with customers. Those two should be sweeping the sidewalk out front, or even better, out back. You do not badmouth a customer within earshot of another customer. You should offer to hold clothes while a shopper is gathering selections, not be snooty when asked to do your literal job. You should check on a customer in the changing room to see if they need assistance. You do not greet a customer begrudgingly. You do not lock the door a half hour before closing. You offer to enroll a customer in the loyalty program and explain how it works. Those two employees were bad enough but the brand itself is vastly dumbed down. Lane Bryant used to be the place to go for big women to buy professional work clothes. Only one pair of slacks in the whole place. Now if you're looking for string bikini drawers and pajamas it's the place to go. No big woman needs to wear bikini anything. Get a grip Lane Bryant.
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June 2022 by Roger Garms
Didn't go to this store.
