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“I met with the owner yesterday, he is so nice and very helpful. I don't have the best credit right now because I'm going through a divorce but he was able to get me approved for financing no problem. Any questions I had he is quick with responding. And he offers great deals on mattresses. If you're in the market for a new mattress definitely go here. I know if I ever need another mattress I will definitely come back to mattress by appointment.”
“As soon as I walked in, I was greeted by Cloee. I’m the type of customer who doesn’t like to be bothered AT ALL, and they did a great job of giving me space while still being helpful.
I wasn’t looking for a “forever” mattress. I told Cloee I was looking for something under $500 but was also open to checking out options in the $500-$1000 range. She was super welcoming and invited me to lay on a random mattresses I picked out. Honestly I thought laying on the floor models is gross (because…who likes doing that?), but she acknowledged my hesitation and made me feel comfortable.
No shady sales tactics, which I appreciate.
In the end, I bought the mattress because of the exceptional customer service I received.
Mattress Purchased: Sealy Palatial Crest wild Canyon Soft ~$800 w/ tax.”
10AM - 6:30PM
819 Veterans Pkwy, Columbus
Mattress Stores
“Manny is so sweet and helpful. She has a heart of gold and has been this way for years. My son moved to his first apartment and needed mattresses. She had various price ranges that worked perfectly for what we were looking for, and they slept comfortably. Go visit E&S Mattress and Furniture.”
“Had a great experience with Mark, sat with me while I couldn't make up my mind and worked with me through every scenario. Really appreciated there service here, I highly recommend!”
“Beth was very knowledgeable and helpful. She was very attentive the 3 hours she helped me and my mom while also helping other customers. We never felt like she forgot about us or anything. She made this an experience for us and I would definitely shop here again!”
“Customer service experience was wonderful. I went to the store 4 times before I made the purchase each time was received well. Delivery scheduled with a week’s time. Questions were answered . I was provided the time and space to try the beds on my own with no sales pressure. I’m excited to receive my bed soon .”
“Hubby and I stopped in to get a better mattress. We were immediately greeted with a smile. We soon learned that it was a family owned small business! We were looking for only a firm mattress, but hubby saw a gorgeous platform bed of our dreams! SOLD!!
From the time we walked in the door, selected our new mattress, picked the bed and made the purchase, maybe 20 minutes passed! Big decision made easy with the great selection and excellent customer service!
Now delivery! THANK YOU, JEREMY!!!! He was quick, friendly and so professional! They brought this beautiful bed in and set it up fast and nothing was damaged! I would whole heartedly visit again. Just wish they had more furniture beside bedding! Don't sleep on this company, just their mattresses lol! Give them a visit today!”
“Mack was great! He was so patient with me. I was very indecisive when I came in and he steered me in the right direction. I think I'll be very pleased with my purchase.”
“Bargain Furniture Warehouse has friendly, professional employees that allow you to shop without harassing you. If you have a question or are ready to make a purchase, they are there for you.Designing a family room/home theater, I had in my head what I was after. They understood my vision and made it happen. Love showing off my new room. Great people to work with and a fraction of the cost I expected.”
“Laurie Garcia was absolutely amazing. She made buying my sectional a breeze. She even gave me a loaner sofa until mine came in. I will definitely shop with her in the future!”
“I had a fantastic experience at this furniture store! From the moment I walked in, the sales associate Rashad was incredibly kind and patient. I explored the store extensively, choosing a full house of furniture, then completely changing my mind and selecting a different set. Rashad patiently itemized all my choices so I could see the costs clearly.
When I had questions about financing, he introduced me to the manager Torrey, who went above and beyond. Unlike two other stores I visited, Torrey devised a way for me to hold my furniture until my closing date, allowing me to either finance or pay in cash.
When the closing date arrived, Torrey was at another location, but he ensured I was taken care of. He coordinated with another manager to make sure everything was in order, staying on the phone with me throughout the process to confirm that my order was perfect. I truly appreciate the exceptional service and support I received. Highly recommend this store!”
“Michael Dory was friendly and so professional he was great and I had a great experience leading me to buy a sofá. Try Rooms to go you will not be disappointed”
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“A hidden gem in our area! Great quality mattresses at fair prices. Kit is great to deal with and very knowledgeable about the products he sells. Highly recommended to anyone looking for a great place to purchase that next mattress.”