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April 2024 by Val Snell
The prices for toys/baby items here are outrageous and quite laughable… Will never come again. More expensive than Walmart!
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February 2024 by Holly Glasbrenner
Robbed me.
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January 2024 by Justin Myrick
First, let me preface this by saying that I checked their Facebook page before I ever left my house to see if it said anything about their buying hours OR the container requirements. Their fb page says nothing about either of those.Don’t even waste your time driving over there. I get there today at 4:00 (well before closing time) and I’m told that their “buying counter is closed for the day, come back tomorrow between 10-3 and we will probably only be accepting one bag per family tomorrow because of staffing issues.” I was told this by the one I presume to be the manager that was just leaning on the counter chatting and doing nothing.I had three bags of clothes (two in reusable grocery bags and the other in a garbage bag). I’m told that they don’t accept clothes in plastic bags (not written anywhere on Facebook). I stated that I’ve recently had back surgery and can’t really carry boxes or bins…her response was, “I’m sorry, those are our rules”.Well, if I’m understanding how this business works correctly, they make money by selling the stuff that they buy from us. It’s apparent that they don’t want our stuff…which also means that they don’t want jobs or a business to remain open.You’re better off just donating your stuff somewhere else than wasting your time at this place!
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November 2023 by Michael
When I came into the store I was greeted nicely and the woman up front had good customer service and polite with no attitude and I didn’t have to wait in line long they was get people checked out fast
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November 2023 by kiyondraa williamss
Great selection of kids clothes, shoes, toys etc for a great price. I love shopping here!
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October 2023 by Jariah Dunn
Very cheap when buying items . Even if they are new and not worn . They offer you $5 for shoes that have never been worn but want you to pay $10 and up for onesies that has been worn.
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October 2023 by Kayla Hall
Once Upon A Child carries pretty decent quality of clothes. They do accept and resale things with stains, so please check your clothing pieces carefully. Majority of the kids raincoats were stained up and over priced. They have an amazing amount of shoes. Toy & other products are priced higher than Mickayla's place. Quality is about the same.Staff have been unkind and unwelcoming over the past 6 years. It discourages many from returning. It is talked about by many moms in the community. My service experience was pleasant on my most recent visit but by from one worker. The others still ignored questions or to acknowledge us. It's unnecessary to make a person walk down the whole counter passing 4 workers on their phones for the last person to acknowledge a customer.
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October 2023 by Taneila Jennings
Great Store especially for single parents, expecting parents, or baby shower gifts. Definitely one of my favorite stores!
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October 2023 by Jd
For the second time after calling to sell clothes and being told a time to be here we get turned around. We got here 5 mins before the time we were told. Unprofessional af.
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August 2023 by Trevor Helms
Rude staff and items at retail price that have been used didn’t make sense to me. Drove 2 hours for them to not take half the items then for $200 worth of baby items they gave us $35 just for them to resale them for retail. It’s a scam plenty of other places that do the same thing better not to mention it’s in Columbus of all places.
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August 2023 by Mia Wieczorek
Without our kids stuff there’s no business for this store. they are rude, the women who work there have negative attitude is like they don’t want to be bothered. They speak to the clients disrespectful. I’ve tried to drop off my stuff for about a week and always use a different excuse to don’t buy like; “ sorry we are short in staff, we are not buying today because is Monday, we only accept your clothes in bins no bags and so on so forth. Keep in mind that without our stuff there’s no business for them!!!!
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August 2023 by Purpose Driven
WORSE STORE EVER!!! THIS STORE IS THE MOST UNPROFESSIONAL CORRUPT ESTABLISHMENT I HAVE EVER BEEN TOO!!!EMPLOYEES ARE ALWAYS VERY LAZY AMD RUDE. EACH TIME I GO SOMETIMES ONE HOUR AFTER THEY OPEN THEY WILL SAY THEY STOPPED COLLECTING CLOTHES FOR THE DAY AFTER TELLING ME TO COME IN!!!I WILL GET A TEXT 1HR BEFORE THEY CLOSE TELLING ME TO PICK UP. IF I HAVE AN EMERGENCY AND CANT MAKE IT THEY DO NOT CARE AND ONLY OFFER STORE CREDIT BACK.CLOSE THIS STORE DOWN!!! OR HIRE BETTER STAFF!!!! AMAZING IT CAN BE RAN BY A BUNCH OF UNPROFESSIONAL TEENS WHO DO WHAT THEY WANT!
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July 2023 by April Ross
I’ve been trying to drop off my items for over a week. They gave me such a hard time. When I was able to finally get them to accept my items they never notified for pick up. I had to call to see if my items were ready. When I got there they didn’t accept any of my items matter of fact they didn’t even take the time to even look through the boxes. I provided 2 full boxes of gently used toys, like new name brand shoes and gently used clothes. As I pull out the brand new shoes from the bottom of the box the employee was so shocked. This place is a complete waste of time and gas money… it’s not worth it. Just for them to resale the items at regular retail prices. Instead I suggest give your used item to a family in need!!!
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June 2023 by Amanda G.
Everyone knows they buy clothes to resell. The two times in a week I had time to go sell, they have a sign up that they are not buying. Other times I have been in, it is messy and the staff is always gossiping.
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June 2023 by Samantha Mfoumbi
Store is no longer affordable. Selling items for the price of brand new doesn’t make sense to me . Also giving coupons that can’t be used in a beneficial way makes absolutely no sense . I was told had to be the same two items something to that extent it’s more like click bait to get you inside the store as soon as you’re there oh yeah you can’t use that . I won’t be returning to the store ever . I use to enjoy the second hand stores but they have just got out of hand just like goodwill and other thrift stores .
