Petland Columbus offers a generally positive experience for customers looking to adopt pets, including puppies and bunnies. Many reviews highlight the friendly and helpful staff who provide good customer service throughout the adoption process. Specific employees received praise for their assistance and communication, ensuring that customers feel welcomed. However, some customers caution against financing options due to high-interest rates associated with the credit card company used by the store. While the staff's professionalism is noted, some customers find the prices for animals to be unaffordable. Overall, Petland Columbus is appreciated for its supportive environment and knowledgeable service, making it a place where pet lovers can find their new companions.
This was our first visit to a Petland and I was so suprised at how well maintained the store and puppies were! The store manager and employees were so incredibly kind and friendly with excellent customer service! We will definitely be back!
October 2025
Staff is super friendly.wego there almost every weekend ( kids want to pet dogs)
September 2025
The process to get our puppy was good. DO NOT purchase the dog through financing. The credit card company they use has a very high interest rate. Our interest rate is higher than the purchase of the dog. The employees do not explain the process of the credit card well.
