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March 2024 by Leslie
First time using this place, and we boarded our fur luvs for a bit. We opted out of the grooming and bathing, but our experience with boarding was WONDERFUL from start to finish! Our dogs went in and out happy. Even when the kennel tech took our dogs out to bring them to us, they looked happy and content before ever noticing us for pick up. The customer service was excellent!Please note that if you don't know anything about boarding an animal, please do your research. I had a great experience here, but you should learn about your animal's behaviors that may happen when boarding that wouldn't normally happen at home. I feel the other reviews are from misinformed or otherwise unaware owners. Also, if you're unsure, try daycare. This place has a great daycare program. Give them a call and check it out. ❤️
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February 2024 by Tammie Ware
OMG! Never ever would I recommend taking your fur baby here for grooming
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December 2023 by Alida Hansell
Xerxes loves it. He played with a husky and some other dogs. The play area is large, and the dogs play outside, too. It is affordable dog daycare.
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November 2023 by Marcea Boyd
My justice smelled like urine, there was a cut on her nose and on the side of her mouth. I had to call them and ask for an explanation. They offered that they forgot to tell me and explained that she was biting the fence. Never again. The markings measure up to as if they put a metal muzzle on her. As for the camera, look long enough and it's not a live picture. She was so withdrawn.
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October 2023 by Angel Cooper
My fur baby had never been boarded. She a senior and a skittish biter. I was nervous to leave her but the staff there was wonderful. They took very good care of her with no issues. THANKS
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August 2023 by Jeff Jones
This past 4th of July weekend was our second time using this facility. We were so pleased when we used it over a year ago with our Golden retriever, that we decided to use them again. We dropped them off on Friday before the Tuesday Fourth of July holiday. We picked them upon Wednesday. The female owner and her staff brought our shepherd and retriever toOur car when we picked them up, as we did not have our leashes. The first thing I noticed upon the dogs greeting me at our vehicle was that they reeked of the smell of urine. It was repulsive. I thought it might just be since they just left the building, so I didn’t say anything. Also, I was so excited to see them that I did not say anything to the owner. On the drive home, the urine smellWas so atrocious that we had toRoll down all the windows in our SUV. We immediately gave both of the dogs baths upon our arrival home. We also noticed a cut on one of our shepherds legs. She didn’t have it when we dropped her off. We have put a cone on her and may have to take her to the vet.The owners are very nice, as well as the staff. We were surprised using them this time, with these issues happening, since we had no problems the first time around. We paid $250 for the care of our dogs. We were disappointed with this happening.
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July 2023 by Clausen Brina
Overall, it's a good place. My puppy is high energy and a large breed. I usually walk him 4 miles a day so that he's more manageable. Unfortunately, they could not do this, which impacted his behavior with other dogs. Long story short, he did not get the half day play group I requested for a 7-day stay. They removed that fee and said they allowed him additional time out of the kennel. I would use them again for short-term stays, but I am hopeful to find a way for him to get more play time. 23 hours in a kennel isn't ideal, but standard for most boarding services in this area. Oh, and a camera to see pups would be nice too.
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July 2023 by t dobson
My dog was very happy after her stay at Preppy Pet Columbus. The staff was wonderful, and we definitely recommend using the boarding services! They took great care of our pet baby. Excellent Customer service and great petcare.
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July 2023 by Maegan W
PLEASE do not take your dog here. My dog (Great Dane) visited for about 3-4 days, and he came home depressed with diarrhea and wouldn’t eat. He wouldn’t respond to anything and was SEVERELY DEPRESSED. He already looked skinny and ill when they brought him out from the daycare. They WILL NOT TAKE CARE OF YOUR DOGS!!! They claimed the whole time our baby was happy and eating well, which certainly couldn’t be the case. Should be ashamed
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June 2023 by rachelle hunter
This is our go to border and they actually feel more like family. We drop off our beagle and they actually look happy to see him. Great place and great prices. The staff is super friendly. One year, my dog was there during his birthday and they gave him a special treat. They are type best!
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April 2023 by venechistes
Every single time I've left my dog here he comes home smelling horrible even after the departure bath, with diarrhea, and much skinnier than usual. I left him here more than once in the case that it was just a one time thing, but 3 times is no coincidence. If you love your pup do yourself a favor and go somewhere else.
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April 2023 by Jessie Bellamy
I would like to thank preppy pet for taking care of chase in our time of need. Chase is sixteen years old with a few medical complications.. I would highly recommend you putting your trust in the owners and their staff. ?
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April 2023 by Jnai Gray
Our puppy was genuinely clean and happy when we picked him up from a 3 day stay. Thank you so much.
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March 2023 by rhiannon b.
Another wonderful experience with preppy pet! They always take care of my babies and my family and I are so grateful! They always come home clean and in the cutest little bandanas!
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February 2023 by lady dejour
Bella and Clyde loves getting bathe and cut. They both come home smelling delightful. I fully recommend this place for your babies.