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January 2024 by Steven Barton
The Columbus Rent-A-Center staff is Phenomenal at there jobs and are always looking to help you out when they can
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December 2023 by Timeka Sharpe
Amazing
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November 2023 by Melissa Chapman
Love it
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October 2023 by Patricia Pearson
They are really nice and I like the reminder text messages.
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September 2023 by Kendra Ervin
The dry skin lady was so rude after I was nice to her facially challenged self smh ugly ppl always have bad attitudes for no reason she got taken aback when I acted her tax bracket with her just wow
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September 2023 by Destiny Lavant
Excellent customer service! I encounter three young men: Darien, the driver, and the front desk clerk. They were so helpful and ensured I knew everything before and after my purchase
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June 2023 by Peaches Brown
We went in looking for an item in particular. Our sales agent and manager was helpful in getting it set up and arranged for delivery. The process was painless and we weren’t pushed into buying something we didn’t want.
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May 2023 by Jay O'Connell
The staff here are extremely disrespectful and unprofessional. They constantly harass you with multiple calls per day if a payment doesn’t go through, starting as soon as the payment is missed, within seconds. They’re a super nasty to you over the phone and stand doing the store on their phones without attempting to help customers. I won’t ever utilize this storefront again. If I could give negative stars, I would. Absolutely horrendous!
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February 2023 by Chelle Renee
Very unprofessional. I received my bedroom set without the nightstands that came with it. I went 2 months paying for a set I did not have. I had to keep calling just to get movement. When I finally did get the nightstands they were not the nightstands that came with the set. 3 weeks ago (going on a month) I reported my bed being broken. Spoke with multiple people regarding this issue including the manager. I was told we will call you back numerous times with NO callbacks, I have been the one calling in and still nothing. I have had no calls but yet they are trying to charge me for furniture I called and told them to come and pick up due to all the unprofessional events on behalf of the manager. I have currently been on hold 15 minutes now.. I have never dealt with such an unprofessional company. They move faster when a payment is not made on your account to come and get your furniture but here I am with no communication at all regarding my issue. Highly unsatisfied and will never do business with this company again. I will be telling everyone about this specific location.
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February 2023 by Sam Harris
Had a wonderful experience at the Victory Dr location. DoRain went above and beyond to help me find a sofa. Will purchase from this location again.
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January 2023 by Desiree Grandmaison
The website does not allow me to change my store. I was told by an employee in GA that they can’t do anything for us even though their store is about 10 miles from my address
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December 2022 by Emily McNeal
Very kind. On time with the delivery. Help me with a great purchase
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December 2022 by Ms.ivory3177
Staff is always friendly and always goes above and beyond to help me
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November 2022 by Kiley Simpson
Guys working had no interest in helping my husband and I apply for the appliances we wanted. Husband stood there the whole time and nothing was ever done. Waited about 40 minutes. Nasty attitudes from the workers here too unfortunately
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October 2022 by Karen Stephen
Thank you to rent a center for their Patience, commitment, and understanding. Mr Taye and Ms Renaka did an outstanding job helping me with purchasing quality furniture for an affordable price.
