-
March 2024 by C T
Actually has a pretty good experience. Was sent here through my insurance company and they looked at my vehicle and actually saw that it was as bad as I thought. So they were actually able to fix my window for less than I thought and save money. Definitely recommend going there!
-
March 2024 by Jay Wilson
I had my wife’s car in the other day to get the windshield replaced. When I came to pick it up they said that it wouldn’t calibrate so they will have to use OEM and I will have to bring it back again. Which is completely fine but as soon as I left a piece blew off her car. I have called twice with no return call and sent the email stating the issues as I was told to do.
-
March 2024 by Jen Dublin
i had an appointment with safelite today between 1-6pm, There was a no show, tech said he tried to call me but come to find out he was dailing the wrong number so bc of his mistake i can't get my windshield fixed. i will never depend on them again
-
March 2024 by Brandon Swann
Very quick and efficient service.
-
March 2024 by Gabe Irvin
Very good experience every time.
-
March 2024 by Kelley Carter
The staff is friendly, the building is very clean and although the waiting area is small it's comfortable. Service was fast. Would definitely recommend this location.
-
March 2024 by Christina Cox
Called, got a quote. Called us a day prior and said the price increased due to being out of stock. Cancelled appointment. Cost increased over 500.00 after waiting weeks for the appointment. Do not recommend.
-
March 2024 by G B
Would not recommend. Safelite replaced my husband’s front windshield on his Mercedes G550. When a round of storms hit the area rain leaked through the windshield and caused 13k worth of water damage mostly electrical to his vehicle. The store originally assured us the repair cost would be covered due to their technician’s negligence during installation after sending one of their representatives to the repair shop to “investigate “. The district and regional manager went back out a week later to the dealership to examine the window again. They then decided that they won’t cover the cost of repairs due to silicone being present. They stated that the window had to be replaced after their initial installation which is totally false. Then the representative told us the silicon could have been present when the Safelite technician originally did the install but he just didn’t know or able to recognize silicone. Once again not our fault their technicians are not properly trained. Now they are refusing to pay for repairs. I’ve called their corporate customer care line and the customer service agent telling me that the district and regional manager are corporate. I’m just amazed at how this company is insulting my intelligence and refusing to take responsibility. Not to mention they came and removed the windshield from the truck and now my vehicle doesn’t have a windshield.
-
March 2024 by Katrina Cook
The technician did an awesome job on my windshield. However, I'm giving this company 1 star because I can not directly contact the local store, and when I had to go back to pick up something I left, they had closed 30 minutes earlier than what is advertised.
-
February 2024 by Martin Pearson
An experienced tech came out on this service so the job was top notch.
-
February 2024 by Capman Floyd
Sherry took good care of me and made sure my car was serviced on time per our agreed appointment. She is a great representative and the service rendered was phenomenal. I have a brand new windshield and it only took the technicians less than an hour. I am very appreciative of both the technicians and Sherry and will return for future service as well as recommend friends and co-workers.
-
February 2024 by Rufus Parham
I had a great experience. The service was excellent
-
January 2024 by Sam Bee
Always easy and never had an issue
-
January 2024 by Rex Stinson
Poor service spent 7 hours there the first trip and 7 hours the second
-
December 2023 by Michael Dinie
This is not a dock in the repair. That was done great. It was the payment. I was quoted $80 off on my windshield online. Made an appointment for the repair a few months ago, but the $80 was never added on. When I called an asked about it I was told the manager would give me a call. They never did to which I’m still waiting on.
