Sam's Club Optical Center offers great deals on a wide collection of optical care equipment and supplies. Customers can choose from a broad selection of low-cost premium options, including designer reading glasses, frames, contact lenses, and sunglasses with polarized shades. The center provides frames to fit a doctor's prescription, with options like lightweight plastic or durable metal. Service experiences vary. Some customers report extremely helpful and amazing service, with staff able to quickly replace broken frames and accommodate prescriptions efficiently. They are described as awesome, helpful, and working fast even when short-staffed. However, there can be lines due to staffing. A serious complaint involves an employee at the door attempting to convince a customer to apply for a credit card with fraudulent information, which management was notified about. Despite this, many customers love Sam's Club and choose it repeatedly, praising its great selection and fresh items, though noting lines can be long.
Exelence customer services ! Very professional!⭐️⭐️⭐️⭐️⭐️
December 2023
I've been a Sam's member for about 4-5 years and never in my life have I had to get my membership card scanned at the entrance until I came to this one. Wild.
September 2022
Waited 30min for slice of pizza . Ran out of hot dogs. Rotisserie chicken not ready 2pm. Long line waiting for hot dog.
