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December 2023 by Yazeed Al_Widyan
Very nice customer service
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November 2023 by Harley Radney
Truist is just all together trash, they close one location in town then the other 2/3 never have fully functioning atmsWhat is the POINT of a “24/7 atm”
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June 2022 by S Bobb
Worst service ever since merger. I can't believe the employee told my child after investigation that they found he was not responsible for fraudulent activity caused on his account that he needs to pay the fraudulentactivity fees after the employee indicated if he's deemed NOT RESPONSIBLE WE WILL REFUND HIM. Well guess what he was deemed NOT RESPONSIBLE AND STILL WANT HIM TO PAY FEES FOR SOMEONE ELSE'S FRAUDULENT DOING. He went in the bank 2 weeks ago and the male employee didn't open the case that he was supposed to. They expedited it when he went back in today because he hadn't received an email. TRUIST closed the account and told him he can open a new account but want my child to pay the fees for fraudulent activity on the closed account that TRUIST deemed him NOT responsible for. What sense does that make? If you think he didn't do any fraudulent activity you wouldn't offer to open a new account since someone has gotten his account information. Mail has been stolen from several mail boxes and so forth. I'm on the speaker phone hearing this myself. I work in finance and in credit. Then because we say TRUIST should reverse the fees the employee says well did you give anyone your account number in Atlanta. D or whatever your name for repeating that TOM FOOLERY should not be working in a bank. No wonder TRUIST HAS SO MANY LAWSUITS AND ANGRY CUSTOMERS. I WILL BE MOVING ALL MY MONEY BACK OVER TO WELLSFARGO BECAUSE IF YOU TREAT MY YOUNG BLACK COLLEGE SON LIKE TRASH I DON'T WANT ALL MY HARD EARNED MONEY BEING TAKEN BY A BANK THAT WANTS YOUR MONEY JUST BECAUSE!!
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May 2022 by Deborah Wright
Nice friendly service
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March 2022 by Rob Evans
For friendliness, I give 5 stars. For speed of service, I give 1 star. The branch manager could help out by manning a teller window during times of heavy customer traffic. We would all appreciate it.
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November 2021 by Giàu
My service was unprofessional, the bank teller name Gabbie
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September 2021 by Kenny Doleman
Horrible and slow service. If it was possible, I would give them 0 stars.
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February 2021 by lauren i
I have not had one bad experience from this branch. Everyone is friendly and professional and willing to help when there is an issue. Thanks for everything!
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June 2020 by Erwin Smith
So to me my service was unprofessional. In the past aj have cash check from college there previous for pell grant money. Never have I been charged a service fee for cashing the check. Because my college which make millions bank with Suntrust. The branch manager had an attitude so I got one back and she tried to refuse to cash my check after writing in the back of it. She also was upset she had to over ride the system but it her job so Why was that a problem. Finally after i was fees I was like charge me the dollars and she had the nerve to tell me to go to my bank for now on.
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September 2019 by tony walker
Mr joe Morris helped me out alot!
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March 2019 by Lori Hughes
I came in Friday at 4:20 to change something on my checking account. Steven Boggus, Branch Manager, assisted me. He didn't want me to have to wait in line for someone else to help. I then learned that he was 20 minutes late for being off for vacation. I so very much appreciated his help and kindness!
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December 2018 by Debra Sunshine
Denise helped. Very kind and reset my debit card, made sure it worked.
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July 2018 by Dave D.
1 star is too many for this location. TERRIBLE CUSTOMER SERVICE!!!! Tried to cash a check. Have previously used Bradley Park location. Instead of explaining fee ($7) the teller just wanted to argue. Another teller jumped in & explained he personally uses Wells Fargo. I asked for management but of course they weren't available. Not sure why as I was the only customer in the bank. I recommend throwing your money in the river as oppose to using this bank. TERRIBLE CUSTOMER SERVICE!!!! Will never use/recommend this branch.
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November 2017 by Melvia Key
It's not bad but the bankers don't communicate well and the lines are long most days.
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November 2015 by Vikas Chilkuri
Friday afternoon 1.15pm.. and 1 teller! Ridiculous
