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December 2023 by Alison Levson
Terrible experience at Macon Road branch on two occasions. I absolutely hate having to go to this place. The employees are not friendly. Synovus used to be a very friendly customer experience, but apparently, that has been thrown out with the trash. I am closing my two accounts with this bank, going elsewhere. "Hometown" used to be a good thing, but not anymore. Guess they just take us for granted now and don't live up to standards, thinking we wouldn't dare go somewhere else. Well, Synovus, there are way many choices! Goodbye!
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October 2023 by Michael Ganey
Don't come there. Worst tellers ever hired for banking. Slow. Always something different they come up with today that don't apply tomorrow. It's a mess here. Bank with any other bank than SYNOVUS.
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June 2023 by Nicole Bishop
This has got to be the slowest synovus bank in columbus. Everyone is so rude. I really wish the bank by peachtree mall was still open. They were awesome.
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May 2023 by Jalisse Page
Bank with them if you like Less than mediocre banking
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March 2023 by Jeremy Graham
Ima need for that tall black lady to control her mouth...she ain't punchin nobody idc if she was playing.. you don't talk to a loomis employee like that...work on your people skills mam
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January 2023 by Heather Swihart
I’d like to thank Marnie Reynolds for totally disrespecting myself and my mother while she was trying to reopen a safety deposit box. She had to come to that location due to her normal location closing. Instead of being welcoming and explaining the changes with the safety deposit box, we were forced to go to another Synovus location where the representative was helpful and not so condescending. I recommend she find a position elsewhere.
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September 2022 by Skittles Coleman
Mrs Reynolds is a W history teacher
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August 2022 by David Ensley
Marnie exemplifies the personal banker. She knows how to help me or how to find the help I need. She is professional and pleasant to work with.
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February 2022 by Latasha Lopes
Not first responder friendly. I came in like I usually do to get a bankers check for rent. Was turned around even though I had my ems jacket and hat on. Was told to go to Walmart or Publix and that would best fit me. It’s people like that who when they need me I come running. I guess because I have red hair and piercings I’m judged but I know I make more than a lot of them in there especially due that I travel for work in Atlanta doing Atl 911 and I also work at one of the top trauma hospitals in the nation. Along with that I was also thinking about opening an account due to USAA not having a physical location here. Unfortunately I will tell all my first responder buddies that this brand is not friendly to us.
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January 2022 by Marianne Harper
I love this branch because everyone is always nice and friendly. Plus they take care of your problems in a timely manner.
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December 2020 by Samantha Little
I had someone stole my card twice and then they wanted to charge me an extra 10 dollars to get a new one. They wouldn't just give me the money out of my account when even though it is my money. I have never heard of this before. I will definitely be changing banks today. This is freaking ridiculous. Synovus is so damn screwed up
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August 2020 by gina jones
100% the best branch ever. synovus rocks I don't know why I waited so long to become a client. customer service is fantastic , they are very helpful and informative. and they help you with all your banking needs and they explain things to you instead of just running through things they take there time and go over each detail to catch an error and help resolve the error . synovus rocks . they don't treat you like a number, like other banks do . they appreciate you as a human being and a treat you like you are one of there family. 100% on point. I am proud to be a synovus client ☺️
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August 2020 by Brent Kraemer
Probably the slowest commercial lane ever.
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December 2019 by tree file
closed side entrance, now i decided to change banks boo
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February 2019 by Anthony Mcgruder
There ATM stay broke I can never deposit money
