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March 2024 by The Nutsheller
I went to the UPS store at the Bradley Park location. The staff there was so friendly they went above and beyond to help me with my return and they packaged my item so well. I normally go to the Macon Rd location, but the customer service at this location is superb. Two thumbs way way up ?
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February 2024 by Terri Warburton
Everyone is always nice and helpful.
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February 2024 by David Draper
Nobody answers the phone.
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January 2024 by Chase Wolf
I am treated like a friend every time I go there. Always friendly and always trying to help a customer to make the best decisions
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December 2023 by Talha Danish
Amazing people they went beyond to help me, i had lots of boxes and i arrived when they were closing, instead of that they help .Thanks
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October 2023 by T T
I want to start of by saying that ( I’m not sure if it was a race thing but it definitely gave unwelcoming) so I went in today 10/12/23 and there were 3 Caucasian ladies and I walked in and literally nobody greeted me , I stood there for maybe 3-5 mins without a hello, good morning, how may I help nothing so I was very disappointed in that because I know clearly they saw me because the store is but so big but anywho even the lady that helped me wasn’t welcoming so again disappointed. The staff might new some new training on how to welcome customers because that was nowhere near greet customer service , from coming in to walking out I was pissed. So won’t be going there again. Store number 3982
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October 2023 by Daniel Tucker
They have started charging $3 to print out a prepaid label, one piece of paper.
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June 2023 by Felicia Bardge
I've been having packages shipped to this location for a long time and was never charged a fee to have it delivered there for me to pick up my package. I went to this location on 6/16/2023 and was charged. I was told I was charged because I do not have an online account (which I do). I called the customer service number and was told it was an error, that I should never have been charged because I do have an account, and they would escalate to dispatch for a review and a call back. . Of course I never got that return call. I called and did a chat with UPS corporate and was told it's up to the store's discretion if they charge or not. To me this is just extra money they are taking for nothing. So I'm charged on 6/16/2023 and not charged 6/20/2023 getting the exact same service...picking up a package. Either charge or don't but don't change it up based on how you feel that day. Be professional!
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June 2023 by Tre Kelly
Never answers the phone. Called 11 times. Literally calling right now.
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December 2022 by Kelly Blanton
The worst UPS Store. I had to give it a one star just to post this.Only one person working register inside during lunch hour…at least 4-5 people running around pretending to be busy. Scanner person for returns, sitting outside on break eating at table people were supposed to bring returns to. When asked if she was doing returns she said “No I am on break”. And continued to eat… Very unprofessional. I work in a job myself where if someone needs something and they come to you because you look to be available, then you help. That’s respect and customer service.I was on my lunch break and limited time. This was my second time this week going to this store to do this return. I won’t be back to this location….
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December 2022 by Lara Stilwell
The manager there did absolutely nothing to help me and basically ignored me. She was very rude. UPS in Columbus is awful ?
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December 2022 by lorraine cooksey
Excellent service from Jordan on Dec 2, 2022. He didn’t have to go above and beyond but I am certainly glad he did. Again thank you so much Jordan⭐️⭐️⭐️⭐️⭐️
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December 2022 by Dimitri Wynn
they want you to pay 6 dollars to print out two pieces of paper (prepaid return shipping label) lmao. Unbelievable.
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October 2022 by Brenda Ogle
I was at store numbers 3982 I think thats the number. Bradley park Dr. The helped I received was excellent, the young lady who helped me name was Shelly I think. She went above and beyond the call of duty. She absolutely made sure I was 100% satisfied and happy with the outcome. I wanted my granddaughter 's art printed into bookmarks and she made it happen. Can't wait for my granddaughter to receive them.I am so pleased with everything about this store. Thank you Shelly for everything you did. You Rock!!
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July 2022 by Ashley Hetland- Head
This store and the women working within are heros! I was faced with some crazy circumstances (due to covid) trying to move my pets overseas. They helped, not once, but twice including when I was miles and miles away. I was so stressed but they were able to really work some things and jump through hoops for my family. Thank you!!
