United States Postal Service

USPS, Post Offices
Hours: The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide, USPS processes and delivers 47 percent of the world's mail. With over 30,000 retail locations, USPS constantly innovates to make customer experiences better. One customer particularly appreciates the staff at their local Post Office, especially an employee named Cynthia. Cynthia is described as having a friendly, silly, caring, and helpful personality. She is easy to talk to, very knowledgeable in her work and life, and demonstrates hard work, kindness, and a genuine desire to help customers. Cynthia connects genuinely with many of her customers, which is an amazing quality. The customer believes Cynthia is a "rare gem" and that the world needs more employees like her. Cynthia also keeps it real with everyone equally and expects respect from both her and the customers in line, which the customer sees nothing wrong with.

1. Columbus, Georgia