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October 2023 by Bianca Degourville
DO NOT GET YOUR PACKAGE FROM THIS LOCATION IT IS HORRIBLE they lost my packages MULTIPLE times. I WOULD NOT RECOMMEND THIS POST OFFICE AT ALL
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July 2023 by Naomi Sherwood
I’m still in a bit of shock, and quite appalled by the poor customer service I received today. I called, left a voicemail, and called multiple times again before getting an answer - I asked my initial question and was responded to with a tone and demeanor that seems a bit extreme for a mere post office inquiry. I’m not even sure if she could comprehend what I was asking because her responses were defensive and angry. It was extremely shocking considering how much we’ve appreciated this post office over our years at this location. I called at approx 2:10pm to confirm our mail hold had been successfully switched to be forwarded to our new address after a month + of travel. I trust the USPS system works well, and we’ll get our mail. Despite my kind tone and questioning, the girl on the phone(who provided no name, and claimed to have no other person I could speak with) was demeaning, short, and made me feel like an inconvenience. She had no solutions to offer, and ended up hanging up on me after saying I need to just call back later. What a shame to see this place is hiring people who are of such low quality. I’m following up as needed corporate wise, and surely will ‘call back later’. Just thought I’d share my experience so no one else feels d*** for asking simple questions if they call. Every other experience here has been pleasant.
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July 2023 by Maritza L Kochert
Love our mail lady Patty! She is the best!! Thank you for all your hard work!
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April 2023 by LB CRM
The hours are very inconvenient. I was charged for postage that I should have never paid for. Free shipping means free shipping ?? What a hassle. Customer service was equal to a fast food joint. If I have a choice , it'll be UPS for everything else.
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February 2023 by Mark Shreve
The Ellerslie Post Office is not flying the American Flag and the POW MIA flag is upside down. Mentioned it the fill in employee and I was told to call the Midland Post Office. Why can't they just fix it.
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January 2023 by steve satchell
Worst post office ever. The clerks who work here clearly Dont like their job and don’t have the talent or ability to get another job. Stay away from here
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January 2023 by Naomi Mitchell
We are SO glad this is our neighborhood post office. My husband typically handles the mail but is always bragging on them. Holding our mail if needed, plastic wrapping packages when it rains, dog treats, kind to our chickens. Reliable, trustworthy, and efficient staff. We also adore our mail lady - Patty! Thank you for all your hard work.
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November 2022 by Kayla Hall
The location is is great. Nice & not overly busy. Post office clerk(s) are not very welcoming. They definitely make it clear they do not want to be there or to help you.
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May 2022 by dc “dcwolt” wolt
Employees here are great... they seem understaffed. Line at counter was 6 people... all the way outside.. with covid precautions. Today there was a lot!!!!!!! of mail being separated. Everyone including supervisors were working.
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July 2021 by Ana Toouzardt
Ms. Gloria,Thank you so much for your help these past 3 days (and always) I was almost scammed twice and you went above and beyond to help me get this scammer. I am so grateful. Thank you and thank you to the supervisor who helped me today.
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December 2020 by Shelia Brown
I have received mail that is not mine, mail was not held when on vacation, and my package was delivered to wrong neighborhood! Luckily the person brought it to me. Now my December Southern Living magazine is missing and I was told it might be because of all of the ballots!!! ?????
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September 2020 by Sammy Kato
The folks at Midland post office has always been so helpful throughout the years. I really love my neighborhood post office!
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October 2019 by Johnny Carter
The staff at Midland Posr Office are extremely professional and helpful. I've been trying to retrieve a package for the past 2 months, and when I notified them of my delima they solved my problem in 2 to 3 days. They even contacted me to let me know that the package came in. They are the epitome of exemplary service.
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April 2019 by J Rosie
Just called to hold a package for pick-up and the woman was super sweet and helpful!!! Most post offices I have experience with aren't like that. :) Great job folks!
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January 2019 by TK 2SWT
Different atmosphere than Milgen Rd. Never knew this place existed. Will utilize this post office all the time!
