-
September 2025 by william ladd
Excellent service. Very professional and very friendly
-
August 2025 by Kathy Barnes
I have to give kudos to Dorothy and John at the Verizon/Russell store in Columbus, GA! They both spent a lot of time upgrading and transferring my phones. Both employees have the patience of “Job” and never were flustered by the time we spent or the additional customers that came in. Please let both Dorothy and John what a delight it was to have such great customer service in a world where we don’t see it anymore.
-
July 2025 by Jane C
Very friendly and helpful. Knowledgeable. Polite.
-
May 2025 by Jeyvin Smith
Excellent customer service!
-
May 2025 by Trina Murray
Excellent service. Associate was very informative and patient with me.
-
May 2025 by Jawanza Terry
Great customer service he got me in an out answer every question I asked him
-
May 2025 by Rosemary Rodgers
The staff were professional, easy to work with, and very helpful. Transactions went very smoothly. Will use this location again.
-
May 2025 by Chin Chin
irresponsible, unprofessional, they didn't even give me a bag when I bought 3 iphone 16 pro max. what a joke
-
April 2025 by Aaron Wood
Great customer service, will be back.
-
April 2025 by Teasha Davis
Great customer service. Very nice and patient people.
-
February 2025 by Aerowrench Dad
15 year Verizon customer. Called this location to arrange for my Mom to pick up a phone there, since I live across the country. The Manager (said he was, anyway) sounded like he was over his head and found every excuse not to help. Even accused me of fraud.
-
February 2025 by Mary Shimell
I would not recommend this Verizon store. It is only staffed with one person and the staff member did not wear shoes the entire time. It smelled terrible in the store and he blasted the show my name is earl to the point where it felt like I was in a torture chamber being forced to listen to the show on full blast while he was one speaker phone with Verizon customer service because he was not able to do a simple upgrade because of an apparent “outage” at Verizon. We spent over 2 hours in this store trying to do a simple plan and phone upgrade and have spent the next day still trying to get it to work and we were told by Verizon customer service that the staff member set the phone up wrong and we are not able to connect to data and are having to go to another Verizon store today to get help.
-
December 2024 by Robert Williams
Took 3 hours to get 3 phones time wasting at its best here kept making disrespectful comments
-
October 2024 by Daniel Tucker
A pregnant friend of mine got her new phone from this place. She told me one of the employees here tried to hit on her while she was trying to get her new phone working. In addition to this he was trying to go through her pictures while trying to transfer her information over. I told her to report this to Verizon but I’m not sure if she is going to.
-
October 2024 by KassieAnn S
Kaleb was very helpful and efficient wonderful customer service and his guidance got me exactly where I needed to be with the services I was seeking.
