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August 2024 by JM
Literally one of the worst locations in Columbus. Unfriendly for no reason.
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January 2023 by Trinity Holyfield
I have been with them since 2018. I went online to make an appointment, then was called after by James Walker of the Macon rd Branch that the website was wrong and that he could help me just not right now. SO why would you call me, but says now he has a customer in front of him after calling me. I called the Milgen Rd branch and was told to go to UPS and pay for it. This is a free service for account holders, but I'm being told to go else where and pay. I was thinking of going to Navy Fed, and after this I will be closing my account. It was the lack of accountablility for me and disrepecting of my time.
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October 2022 by C JOHNSON
Very easy transaction at the drive thru with nice and professional window teller
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September 2022 by Brett Smith
Good workers. Some places do not allow people to put money in my account without being on the account (bank in PA). I used to deposit money in my mother's account without being on it.
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July 2022 by YOUNG NWA
Very easy transaction at the drive thru with nice and professional window teller
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March 2022 by Dorothy Simons
Why do you not have public restroom? While waiting on my son doing business and it takes longer than thirty minutes where are we the public supposed to go to relieve ourslves. I'm an older person and was waiting on someone doing business with you
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March 2022 by Terrence Harris
Excellent
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December 2021 by Royc Ellis
I like it !
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October 2021 by Dena Alabama-girl
Please people do not go to this bank . I just cash a check that was sent to me from my insurance agent. This was the bank the insurance agent has. I was closer to this bank so I decided to cash my check her other than my bank. I gave the lady my driver's license and she told me I needed another form of i.d.. I finally found my debit card which took awhile because I had to go back to my house. I came back to cash the check and she told me it would be seven dollars to cash it. Never again always Kinetic the don't charge you all that b.s. for greed.
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March 2021 by Tracy Gray
Very prompt and efficient help
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September 2019 by Roxana Santander
Super good service , the drive thru ATM and window work perfect and the people is so nice :)
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September 2019 by Elizabeth Harper
Ronny is an amazing person and an asset to your company. He has been so helpful with my mom's situation and helping over the phone when I can't be there to explain everything.
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May 2018 by Shemell Darden
Friendly Environment
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July 2017 by D King
This is the only bank I've ever considered to be "ratchet". The ladies that work in this location get a 0 out of 10 in customer service
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April 2016 by Jamar Green
I have banked with wells fargo for years, and the customer service has never slacked. It only gets better!!!
