Billy Cain Ford, Inc. is described as an outstanding Ford dealership with an exceptional service department. Customers report positive experiences from start to finish. The service team is frequently highlighted as trustworthy, knowledgeable, and having a genuine concern for customers, putting people over profit. They are praised for being cost-effective, providing pictures of needed work, and explaining solutions in a clear, understandable manner. Technicians are noted for their willingness to answer questions and concerns. The parts department is also recognized for its helpfulness, with specific mention of efficient service and a parts person being one of the most helpful encountered. The sales staff is described as customer-oriented and knowledgeable. Customers feel treated with courtesy and respect, with service appointments handled in a timely manner. Many express a desire to use Billy Cain Ford for all their future Ford needs, with some family members having purchased multiple vehicles from the dealership over several years. The dealership is seen as a place that treats customers like family, going the extra mile.
Very professional! Sold me what I needed and didn’t try to force anything on me! Great customer service!
July 2024
The sales persons was so nice i decided to buy a ford truck im completely satisfied whit the truck i get it ?
July 2024
Great dealership! The service department is exceptional! Michael and Gio were very helpful, and I will be using Billy Cain Ford for all of my future Ford needs!
