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February 2024 by Dy'Nazha Hughes
Bryan (please excuse me if it still spelled incorrectly) was phenomenal, so upbeat, respectful, and considerate! He was working alone but made sure EVERY customer was attended to with efficiency and pleasure! The vibe and energy was amazing!
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February 2024 by Amanda Lovern
My granddaughter and I went to this store Write that closing in cashier Let us in anyway and she didn't have to do that. And it was excellent customer service all around.
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September 2023 by Brandon Jones
On 9/24/2023 I went this store to shop. Online the hours states they close at 8pm. I approached the door and it was locked. I was trying to get one of the reps attention to see way the times are different, she completely ignored me and went behind the counter and did a throat gesture to the other reps like HELL NO we closed!! This what I called HORRIBLE CUSTOMER SERVICE! All she had to do was come to the door and say sorry sir we are closed. Of course I would have explained the hours are different online, but RESPECT that they actually closed at 7pm! I called the store standing outside and talk to a rep to explain what that rep did and that it was totally RUDE, instead of saying sir I apologize for what she did, she instead say the hours are on the door, I explained to her that alot of consumers look online to see what time businesses close before they arrive! I drove 1hr to get to the store and to be treated like this is unacceptable! I am a Store Manager myself and would never treat my customer this way! This is CUSTOMER SERVICE, and if you can't be kind to your guest you will lose business and they don't need to be working in this type of business! I will never shop at this store again. I come to Commerce alot and spent $1000 of dollars in JD/FINISHLINE, but never again! I will definitely pass on the word of the rudeness and the unprofessional employees that JD/FINISHLINE employ at the Tanger Outlet location! I can see why they have a 4.1 stars! I hope the District Manager and the Regional Manager get this fix immediately!
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September 2023 by Felecia Towler
Lost a sell because they would not let me use my reward because my app would not pull up..but they were able to pull my account up. ?
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April 2023 by Brian Umble
Yes sir!
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March 2023 by Whyyounotthinki'mme
The staff was very nice and the process was fast.
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February 2023 by Kari Stevison
Manager was super helpful and went out of her way to help. Don’t see that much. She deserves a raise or a promotion. Store was busy and I was the annoying customer with a no receipt return with lots of questions.
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February 2023 by Lucas Hideo
Great store. Everything is well displayed and staff is friendly.
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October 2022 by Rick Smith
Staff was attentive and greeted. I was helped and any issues and help needed was resolved quickly. Thank you for helping me with my shoe & apparel purchasing.
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August 2022 by Debbie Colbert
I'm a shoe fanatic so I stop by frequently...I always find something I like if it's just some all white forces!! Staff is always polite and helpful!! One of my favs locally!!
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August 2022 by Riza Daniel
Trying to find our son some back to school sneakers but no luck.
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July 2022 by M Meadows
Need more variety of shoes
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January 2022 by Savannah Ballenger
The store itself was fine. People working are not very friendly at all. I bought a book bag and the lady at the counter literally checked very little compartment of the bag like I would steal from there when I clearly had plenty of money in my hand.
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October 2021 by Vontae Banks
Probably has the nicest selection of shoes in the entire Tanger Outlet! Definitely first shoe store I would go to out of all the other ones in this location!!! Always great customer service. Small but nice kids selection! Won't hesitate to order merchandise if they're out of it!
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July 2021 by Weylan Stricklin
The Mrs. got her some nice Nike kicks to exercise. Very nice
