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June 2024 by Tiffany Lumley
They advertise business banking, but only if your a bigger business apparently. They won't open a business account with you unless you're registered under the Secretary of State. And being a Sole Proprietorship, I am not. And you're not required to be unless you're an LLC or joining a partnership. I saw such good stuff about them & the account I wanted. But once they noticed my business wasn't registered with the SOS, they turned me immediately away. I have an EIN number & been in business for 12+ years. So small businesses don't need to bother.
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January 2024 by John Helms
Excellent service!!!
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September 2023 by carrie hill
So back in June they closed my debit card from a hacker (without informing me) I had to to ask why my card was declining!!! and was finally told they closed the card due to the dark web… Today I noticed Venmo payments that weren’t made by me coming out of my account which caused over $150 in overdraft thank god I noticed today cause I wasnt informed once again…
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August 2023 by JANGHYUN BACK
Thank for help. Kind and good service.
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June 2023 by Tim Walling
Moved here from New Jersey and I had to switch banks. I am glad I chose Pinnacle for all my banking needs. Peyton was amazing, professional and super easy to work with marking my experience pain free.
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December 2022 by Cecil Benefield
Clean and pieceful.
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October 2022 by Brandy King
Everyone is so helpful and nice!!! Best bank EVER!!
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April 2022 by Sodaba Jalali
If your pregnant, don’t go here. It does not have restroom for pregnant women either. I wonder where the employees go to restroom. I had to hold my pee entire time to just open a bank account.
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February 2022 by nathan poss
Rude, Non-Professional, Poor customer service
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October 2019 by Nicki M.
I bank with them for year they are very nice and helpful bankers
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October 2019 by Robin Ingram
Great bank with friendly employees that do fast, professional service with a smile. You can always depend on Sheryl if we have anything requiring customer service. I love using bill pay.
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July 2019 by Nacole Dale
I bank with them for year they are very nice and helpful bankers
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June 2019 by Charles Ingram
Ask for Sheryll.
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September 2018 by Joe Prescott
Pinnacle of poor customer service. I will be closing my account of over 15 years due to the unnecessary obstacles created by the call center staffers. They are rude and incompetent.
