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August 2025 by JT
the clerk either doesnt know what hes talking about or is just out of the loop from every other location.
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July 2025 by Chandler Kennedy
I had struggles with Xfinity, but the workers at Verizon were very knowledgeable and informative to help me get everything I needed to a smooth transfer between providers!
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July 2025 by Dejesus Gonzalez
It was more of the overall Verizon wireless experience. It didn't have anything to do with the manager on duty or the staff. Overall they were very courteous and misunderstanding.
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June 2025 by Lynn Bartel
I spent 1 hour 6 minutes on the phone w/tech support w/o resolution of my issue. I drove to the Verizon store and the gentleman working solved the issue in less than 3 minutes, courteously and efficiently. I hope mgmt gives this employee recognition for a job well done.
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June 2025 by zack david
Service was excellent. I am very pleased best service I’ve ever had dealing with buying a phone would recommend to everybody
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May 2025 by Mora Cowne
Very fun :). Met a new friend named Chase ⭐️ 10/10 would go again very nice employees and good customer service
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May 2025 by Courtney Pezzimenti
I'm a truck driver, broke my phone last night at the truck stop nearby, frantically went in last night an hour before closing, the guy working was very helpful in getting a replacement phone and getting it set up and calming my nerves a bit too. He was Very kind. Definitely recommend going here if you're needing help with your phone 😊
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July 2024 by Vonnie Swain
Sam at the Banks crossing Verizon office helped me fix my problems and got me on my way in a very timely manner.
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July 2024 by Rebel
Customer service is pretty good but really over price monthly rates spectrum has better service for a third of the cost
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May 2024 by Stephen Yeiser
Fantastic service!
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May 2024 by Johanna Cortes
Very bad experience, very bad customer service
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April 2024 by Rich
Best experience I've had with a new carrier in a long time
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April 2024 by Gary B (G)
Me and my buddy went up Saturday he had to get his phone fixed and a boil and you know me I had to get the lowdown on where we were going and what was around us yeah when I was going to take some pictures, but you know y'all had run off and forgot my glasses I could not take one picture I couldn't even see my phone hardly to read the map sept I knew where I was going there. Maybe next time I'll remember to get my glasses.
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April 2024 by rosanne pelliccio
Johnny was very informative and knowledgeable.
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April 2024 by Lisa Garrison
John was absolutely wonderful! Very helpful and did not make us feel like we were rushed. Also,thank you to Aaron for making us feel welcome!
