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May 2022 by Kee K.
A HUGE thank you to the OUTSTANDING customer service I received from Landon. I have been going to the PTC location at the Avenue for years and this past year the customer service has SIGNIFICANTLY DROPPED. What cookie company runs out of cookies? Nonchalant employees who don't know the value in customer service. Landon was so sweet and funny just a breath of fresh air. Whenever, I'm in the area I'll be sure to visit this location again.
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May 2022 by LaJeanne D.
Only complaint is no gloves....saw a girl rubing on her nose and serving....think they should still use and change gloves...because they also handle money
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July 2021 by Katie E.
We visited this Marble Slab while waiting for an appointment. We got two cups of ice cream and a classic sundae. The ice cream was great and the service was prompt and kind. Anil was super sweet to our daughter who asked for a few extra cherries (he gave her at least 6). He told us they've been operating for 20 years!
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June 2021 by Anthony M.
Always good and a the staff is great!. I stop by often with my son snd it always puts a smile on both our faces when I turn in.
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May 2021 by Cristy N.
No worth it. Ice cream icy, smooth had texture of bisque and wasn't that cold. Requested a refund on smoothie and was refused. Straight garbage and will not return. One and done. Save your money and time.
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April 2021 by Queen S.
The staff was very helpful and friendly. It's not the best ice cream but it was good.
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April 2021 by Bryce C.
The guys here did the most amazing job I asked for the best shake ever and they did it
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February 2021 by Tony O.
Very clean, great customer service. The ice cream is what you'd expect from a good creamery. You get to watch them make the ice cream treats you want right in front of you through the glass. Nice small place to. Good for a date or a cool treat with a good friend.
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November 2020 by Shavonne Myles
Went to this location 10 mins before closing and was undecided on what I wanted but Julian was patient with me. Thanks you Julian!
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October 2020 by Michael J.
It's a great place for ice cream and they have awesome staff that are friendly and good service
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July 2020 by Sienna B.
Very sweet girls working here and great service! They made my strawberry shortcake sundae to Perfection. When I come back to Georgia this will be, my go to, ice cream spot.
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April 2020 by Kenosha W.
I had a horrible experience when I went the early part of April. I even followed up with corporate about this location and they didn't really help me either. I will no longer support this company. I went to the parlor and wanted to redeem my ice cream reward for 5 dollars off. The management would not give me first names but only last names of Patel. I ordered my milkshake and used a debit card and was told from a lady that it would be an additional 5 bucks I would have to spend to use debit cards. There was no sign posted in the store stated this so I refused to do it. I told them that they could not just make up rules without it being written. She called the manager and the manager stated that it was a new rule that corporate enforced for all marble slab creameries. I told him no again and that I would not do that and that he just needed to use my rewards points and I'll pay the difference and he would have to accept my debit card as payment without 5 dollars and I'll never come there again. He stated that I just didn't want to pay. I was heated and we began to argue and he walked off saying something about "you people" which I felt was highly racist. No. I'll never come there again. The lady just charged me the difference and let me use my rewards but they both were so ugly and RUDE! I was disgusted so I wrote corporate immediately. All they stated was that they would investigate and not a true apology was given. I am truly disappointed at the management and corporate so I won't be back to any of the locations. If any of these peoples last name is Patel, (who serviced me) I would not come here. I felt that they were racist against Black people and they talked to me very rude. They weren't friendly and I'll never spend my money where it is not welcomed so they can definitely kiss my butt! I could have went anywhere and I chose there. It's definitely a choice but I just wanted to help someone else and I hope they lose business until management is changed! I feel like they're trying to take peoples money but making up rules without there being signs. Please understand if there is a sign now about the debit card it's probably because of ME! There was no sign stating this when I went and that was the point.
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April 2020 by GINGER Y.
I needed a birthday cake ASAP for my grand daughter and Marble Slab Creamery did not disappoint! I called and spoke with Neal. He was extremely patient and even went out of his way to send me pictures of cakes that were available. My grand daughter wanted a chocolate cake so Neal recommended a chocolate ice cream cake with caramel. It was decorated with Hershey kisses and it was amazing! My grand daughter was one happy girl! Thank you!
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March 2020 by Sidra S.
I came here for a quick ice cream run. I ended up ordering an Oreo ice cream cone. First, I was overwhelmed by how big the ice cream cone was for which I ordered a small. Also, the ice cream was very heavy and made me feel sick after eating it. I don't think Marble Slab Creamery is really my to- go ice cream place, but it may be yours. I wouldn't say it's the worst ice cream I ever had, but it's certainly not the best. I don't know if I would ever go back.
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January 2020 by Rachel G.
Had high hopes for this place - thinking it was like a cold stone - it was but the ice cream flavors were not many, and ice cream wasn't super flavorful. Was very disappointed. Staff wasn't super helpful in decision making process either. An ice cream is an important decision!!
