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October 2023 by Glenda Scott
I just had to write this review. The property manager, Delores (Dee) at this location is a real sweetheart. She is always helpful when I call, and when I visit in person. Her personality and customer service are both A+ and I appreciate her so much. The new regional director (I forgot his name) is heaven sent too. The old staff, Greg Lovelace and Rosie were terrible and didn't give a d@#n! Glad y'all have hired some new people who genuinely care about the customers.
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September 2023 by Carla Colquitt
Since I been at securcare self storage. Every time I go there and needed any kind of assistance Dee has always given me outstanding customer service. No matter what kind of day she may be having she always have a big smile on her face and I know the customers can be a bit much at times. Dee is a hard worker, thoughtful and considerate of others. I just Love how she treats her customers.
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June 2023 by Jamila Turner
D. CHAVEZ was absolutely awesome! Customer service was so good. Great information and personalty. Friendly.
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May 2023 by Anita Lynette Clive
Happy Early Mother's Day Dee ❤️I'm sure you are a great mom by just knowing the way you care about helping your customers with any problems or questions. You really go above and beyond to do anything you can to make our lives less stressful! It is so appreciated in these days of customer service, so many places make sure that customers feel like a bother, a nuisance and made to feel like a waste of employees time. You make sure that people feel important and the professional level you present is amazing.I hope the company knows what your customers know... all of their team should follow by example. Pulling into your store people know they are taken care of, what a relief you give to us! No one can fake your caring quality and just want to say again you are very appreciated!
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April 2023 by R Woods
Have used the location on Old Covington Hwy for years. Dee is pleasant and always provide exceptional service. Definitely my go to when needing storage in this area.
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January 2023 by Natalee Robinson
I had a wonderful experience. Dee the property manager was awesome, she showed me the unit in the rain. I told her I would come back and she said I’m going to take if you today, you’re already here. Loved the space and price was good, went back to sign my lease and process was smooth
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November 2022 by Luna Luxe
I am currently in the process of moving and am in dire need of storage ASAP! I saw that this facility had great specials and the sizes of the unit. I applied online and low and behold Rosie gave me a personal call the next morning. She was so pleasant, Introduced herself and gave me the complete rundown. I was so surprised when she even gave me her lunch hours to make sure that I wouldn’t miss her upon arrival. Meeting her in person was even more pleasant and I am so pleased that I chose this location.
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September 2022 by Lakeishia Freeman
I went in to rent a storage and met Rosie, and this woman is here is amazing! She was actually on her way out to lunch but went back in and got me squared away. She’s straight forward and has a great personality. She knows her job and I would definitely recommend!
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August 2022 by Luna Pie
I am currently in the process of moving and am in dire need of storage ASAP! I saw that this facility had great specials and the sizes of the unit. I applied online and low and behold Rosie gave me a personal call the next morning. She was so pleasant, Introduced herself and gave me the complete rundown. I was so surprised when she even gave me her lunch hours to make sure that I wouldn’t miss her upon arrival. Meeting her in person was even more pleasant and I am so pleased that I chose this location.
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August 2022 by Christopher Dameron-Babin
Rosie was amazing! I just moved from out of state, worried about finding a safe unit. As soon as I arrived I felt very welcome ? the facility is clean and in a safe location! Will definitely keep business as long as I need!
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August 2022 by Joseph Walker
Rosie is a great person, she care about her customer. The property she run is very clean and the security is great. Rosie is the best. You will not go wrong storage with her. Thank u Rosie.
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August 2022 by Daniel Cooper
Ms. Rosie, the property manager at this location is the best property manager I've ever interacted with. She's always professional, extremely friendly, and provides unparalleled customer service. Her bubbly personality will brighten anyone's day. She's a priceless asset to your company.
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August 2022 by Shaphon XoXo
Can not thank Rosy enough for helping me and my family with our storage needs! She made the process so smooth and easy and help me perfectly every step of the way. I’m a forever client because of her!
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August 2022 by Tia Maria
The manager Rosie is awesome! She treats me and each guest with a smile every time and much enthusiasm. Keep up the great work!
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August 2022 by Hyacinth Eccles
Rosie works with Securcare at 2609 Old Covington Hwy. She is very reliable, considerate, and caring about the clients who use the storage. I feel comfortable and secure knowing that Rosie works at that facility.Has a beautiful personality, a people person and an asset to the company.
