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October 2023 by Jam Hen
Lackluster work and service and they don’t even offer water or refreshments. If I’m sitting here for 2+ hours atleast have water. Hot stone massage was more like cold stone massage.Services: Foot massages
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October 2023 by Tee Jay
Very unwelcoming environment people at front desk is rude. Nope never again. We come to the nail shop to relax and pamper ourselves not to be treated bad and be charged overpriced services.Services: Foot massages
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September 2023 by Perique Roseberry
Was driving by and decided to go in for basic pedicure with gel polish. As relaxing as I find massage chairs, I will not give another $50. This paint job is terrible. I would not have done a review but after I came home my left big toe began to hurt. I thought it was nicked but no, the polish was just pulling my skin.Service: Pedicure
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September 2023 by Natalie Britt
This place is pretty bad. I went today, it was so dirty inside. Pedicure was definitely not worth the price. I paid 60$ for maybe 15$ worth of service. My feet were basically dipped in water and painted. Service has gone way down while the prices are way up. Booo ??I want my money back!!!
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September 2023 by zoey schlapman
Tim is cool ! He is the only guy I will allow do my nails at this spa . He professional and will occasionally engage in convo while doing your nails . Nice guy and does good work always !
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July 2023 by Linda Vonsweets
Very disrespectful to Black women when you don’t buy multiple service . I wanted jus a color change . The lady kept asking me to buy more . I said Nooo . I only want nail color change . She immediately started going on and on in her language. I started recording translate . Then She called me the N word and I recorded it . Sad the disrespect.
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May 2023 by Jasmine Edwards
Absolute horrific experience here. The woman that did my manicure got upset when I asked her if she could move the other side to do my other hand in my manicure since I have a bad shoulder. She tried to rush through the manicure after and cut my cuticles multiple times with the sander leaving my fingers bleeding. Do not waste your money here. I would give 0 stars if I could.Services: Manicure
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April 2023 by Serenity Bordenave
The nails set came out bad. There was hair inside the nail polish. You could she my nail and your not supposed to. On my toes my toes aren’t all the way painted. The people are nice but it feel like they rush and don’t take there time.Services: Acrylic nails
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April 2023 by Salathia Manson
Went in on Friday by Wednesday 3 nails just popped off.went back on Wednesday and Vinh just glued my nail back on.Went back today because the one he glued on had popped off and 2 more had popped off. He initially refused to fix them but when I started to get loud about the $147 I spent and customers started to walk out . He fixed them! NEVER again wi I patronize this businessService: Acrylic nails
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March 2023 by Sanderia Britt
Well. I thought I was the only one who realized this Nail Care Spa is horrible. I am a professional in everything I do. Or at least I try to be. The one thing that gets me heated up the most is customer service. I have been in customer service for over 30+ years. And, now I have transitioned that into the legal field. Within the last 5 years, I have become a review expert. I check the reviews on everything I do mostly. It's very needed in these days and times. And, I hope others do the same as well. The reviews tell you mostly everything you need to know. So, I was getting a pedicure this past Monday, and I was so excited. My nails grow very long on their own and my toenails do. Thus, I am the opposite when going into a nail salon. I have to get keep my nails cut at a medium length. Anyway, while getting a pedicure the lady placed a hot towel on my legs. God, I love the hot towel part. What a mistake. The lady had the towel so hot that I immediately said, air it out, please. She looked at me with an attitude as if I should just let the hot towel burn my legs. Strike one was the immediate gesture she gave. Strike two, she said now can you get up and pick out your toe polish. Keep in mind my feet were still not done yet. That was her job to do. Strike three, when it came time to pay, she wanted a tip. I said, no. I will not be giving a tip. She looked appalled. And, I was proud of myself. The audacity of this woman. She took her bad energy and tried to turn my day upside down. Well, miss ling-ling had another thing coming. No disrespect, however, I know she understood English very well. This is the year 2023. Don't let anyone fake you. They understand English and money very well. What some of them don't care about is their behavior towards others and the importance of customer service. I told my husband when I got home. He said you should have called the manager over immediately. I know now. Yet, I have decided to go to the other nail spa that I have as a backup. Good-by Nail Care Spa. Your service is no longer needed by me. Go somewhere else, ladies and gentlemen. You deserve better. I would have given no stars if I could.Service: Pedicure
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February 2023 by Lisa Mc
Trying to find a new place. This was so NOT worth the money. The lady showed us a menu of services and prices. But she kept pushing the volcano pedicure $60.00. Read the description and said ok. The one below it was $40.00. At the end that didn't do a few of the task described in the description. I asked the person we paid to see the price list.. that list had a lot of tasked was blacked on his list. I told him that the volcano pedicure was so NOT WORTH THE EXTRA 20.00 if they weren't going to do all the services. He said well you got the volcano i said yes..i understand but i definitely WON'T EVER GET IT again. In fact i won't ever go back to this salon.
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February 2023 by Amber Jacobs
BEWARE!!! This place charged my card an extra $45 after I left for services they didn’t mention while I was there. I won’t be going back! Make sure you get a copy of your receipt and check your bank statements because they will slip fees in on you that they make no mention of!! If you decide to patronize, you better pay in cash before you get ripped off. I should of went somewhere else after reading all of the other negative reviews but decided to give them a shot anyways because they opened early. They got me once, but never again!Service: Gel manicures
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January 2023 by Quana Gupton
I visited this shop because my usual shop was super busy, I thought hey it’s only a mani u can’t really mess that up. Peter did my nails and it was cool, until i got Home and washed dishes. The No chip gel polish was chipping and coming off. I went Back a few days later he’s telling me the black polish just does that because my nails are kinda short. So I proceed to ask is the dip better?? He says yes so I ask why was it not an option? He then tells me because of the price people might not wanna pay it. I feel insulted because I’m the type of client that pays for the best service. He still doesn’t offer and continues what he’s doing like he’s bothered by my comments, but I’m bothered by the fact that u think I’m poor, because of what?? My skin? Needless to say I wont be returning againService: Manicure
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December 2022 by Barbara Jenkins
My nail person was out of country for couple months so I went back to nail care spa. I had Kenny do my nails and I think he did great job. The prices are a little high but I was happy just to get nails done.
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December 2022 by Bernadine Simeus
If I could put ZERO I would. I came here with my husband 3 years ago and we had a great experience. Today, not so great. The tech Vinh I believe his name was, was not so nice. He was pretty rough in cutting my cuticles and even cut me. Blamed me for having oily nails, when he should have just told me to wash my hands before starting. Not sure about the sanitation of this place either. Not sure why they keep the utensils in their original sterile packaging, when clearly they are no longer sterile. I had also gotten a pedicure by a lady. She was more into her conversation than she was in actually doing the job. Needless to say, this is the very last time coming here.
