Old Navy is a family-focused apparel and accessories brand known for its wide variety of clothing options, including an impressive selection of jeans in 180 sizes, comfy fleece, and popular activewear. Customers appreciate the great sales, especially for seasonal clothing, making it an ideal place for fall and winter shopping. The store is praised for its friendly and helpful employees, who provide excellent customer service and support, creating a welcoming shopping environment. However, some customers feel that the toddler boy section is limited compared to the abundant options for toddler girls. While one reviewer found the store's atmosphere a bit dark and the selections outdated, they still appreciated the staff's kindness and assistance. Overall, shoppers have positive experiences at Old Navy and enjoy finding unique pieces for their families, along with good deals and helpful service. Customers can also take advantage of free pickup services for their online orders, though it is important to note that masks are required for in-store shopping.
