PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, fish, and small animals. Customers appreciate the clean store and friendly service, with many employees being knowledgeable about the products. Online shopping is convenient, allowing for quick pick-up within two hours. However, some reviews mention that staffing can be limited, leading to longer wait times for assistance. Despite this, management is responsive and professional, which encourages customers to return. While some prices may be higher, PetSmart is recognized for its wide selection and quality service, making it a favorite destination for pet owners.
Shelves are always stocked. They always have what I need. Love this location
August 2025
I was giving incorrect information, at Bansfield pet hospital, although the didn't honor the incorrect information provided to me by a senior employee they have great customer service at this location.
May 2024
The prices here are way better than Petco! Service is hands-down better, and it is very easy to find items in the store.
