Rack Room Shoes is known for its welcoming and helpful staff, who provide patient assistance in finding the right size. The store often has BOGO 50% off deals and offers a good selection of sneakers, boots, and flip flops for a reasonable price. Their shoe stock is generally good, and they provide quick service. The selection for men's and kids dress shoes can be limited. Staff are recognized for being kind-hearted and good workers, providing memorable customer service by helping with promo pricing and quickly fixing any hiccups. Many customers report a positive experience that makes them plan to return for future purchases.
