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January 2024 by Brittany Hardy
Store employees were very polite and helpful but I’m seriously disappointed in Torrid because they don’t have anything above a size 4 in the store. It’s hard enough for plus size people to find things in their size in any store, and now in one of the handful of stores that are supposed to serve them, you still can’t count on your size being there and have to order from the site? Please do better, Torrid.
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December 2023 by Casey Affolter
Brittany is the rudest employee. They open late. Leave people standing outside PAST the time the store is supposed to be ooen and then have an attitude when you knock on the window (because the door is locked) and ask what time they open. I'd rather drive from Covington to Locust Grove to shop at THAT Torrid instead of dealing with the attitudes and lack of customer service at the Torrid 15 minutes from my house. I'll be contacting corporate about this. Ridiculous.
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November 2023 by Jannell Harris
The salesperson was a little snippy with me as I came to pick up a package that I had delivered to this location. Then she proceeded to try and open my package without asking my permission and I stopped her and told her don't do that. There is no reason for her to be snippy without explaining this situation when I asked for two packages when it was only one. I'm sure after reading this she'll remember who I am I don't care! The store is clean and neat and after us there was no one else in there to do stuff one lady was ahead of me and the other sales assistant came out from the back while I was waiting for my package to come up front from the back. It's a good store they just need to work on there attitudes or explain things better before they catch an attitude probably won't shopping there anymore I'll just have packages delivered! Deal with them at your own risk!! Happy holidays
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November 2023 by Kathy Rockwell
Oh my gosh, the ladies that were working on Saturday were the BEST! Please give them a raise. I usually shop online but will be returning just because these two were so fantastic. Seriously, just fantastic.
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September 2023 by Yavohonna “Vonna G” Gonzales
Staff was helpful, I would call before picking up something specific.
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July 2023 by Michelle Russell
I love their bras! Have never had any issues with them. They last for years! The dressing rooms are clean and large. Great mirrors. Good service
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June 2023 by Jennifer Fendley (breeness56)
Bailey is AMAZEBALLZ. I wear a 6.5 wide shoe, and they really have a wide shoe. They have so many sales.
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May 2023 by Brittany Harrington
Staff is always great. Fair selection of clothing. Wish it was bigger.
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February 2023 by Becky Wheeler
Wide selection of fashionable clothing in all sizes. I enjoyed my time there so much that I applied for a job there! Employees are extremely helpful and friendly. I definitely recommend this shop!
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January 2023 by Noelle Cosby
Absolutely love these clothes and the staff! Every time I go into the store I feel important and attended to. The clothes fit incredibly well and I always feel amazing and everything I purchase!
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January 2023 by Tina Welch
The perfect amount of shopping help.
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December 2022 by Momma Bear
Well I absolutely love this company itself I absolutely cannot stand this location. Unfortunately this was the only location that had something in stock that I was looking for so I had to go into it. The staff is extremely rude and very unhelpful. They barely been spoke to me while I was shopping or checking out and the amount of money I spend in here you would at least think they could say hi. I highly recommend just going to the snellville store their staff is wonderful even if it is a little bit more of a drive it's absolutely worth it.
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November 2022 by Gabrielle S
The store is a pale comparison to its mall based stores. It reads a bit more like a popup shop than a real store. I think this can be improved with more mannequins showing off the clothing. Plus sized clothing looks shlumpy on hangers due to it being bigger. It looks much more stylish on display.
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October 2022 by Shannon Lee
First time shopping in store, but have bought a few things online that I really liked. I can't say enough good things about this place. The clothes are quality made, reasonably priced, and the sales staff was excellent. I've never felt so good coming out of a dressing room. Thank you for making us bigger girls feel pretty too!
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October 2022 by tremira Jackson
It's Great! They always make sure I what I want and need! Thank You