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December 2023 by Kamali Bent
I absolutely do not recommend patronizing this store for any products or services of any kind. They have a no exchange nor refund policy for their poor-quality, faulty products. I bought a screen protector for my phone, and it had bubbles and cracked as soon as I put it on my phone. I bought many screen protectors from other stores, and I applied it myself, and they went on perfectly with excellent instructions included. The piece of garbage they sold me did not apply properly. If you look at the pictures, those are all the poor instructions included. When I called about the issue, the associated refused to resolve the problem without me buying a new screen protector. They also charge $20 for a screen protector one can likely find on Amazon or TEMU for $5. The associate on the phone said she did not care about repeat customers nor recommendations, so I would not recommend supporting this business in any way! Let them close and go out of business! Plus, it stinks in there! There are many other similar and better businesses to support. This one stinks literally and figuratively!
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November 2023 by Charles Dalbec
Five Star Professional Service Provided by Azim Edoo and his InHouse Technician. She’s Great!!
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November 2023 by Jessica Ellis
i wanted to wait a few days before i wrote a review. Let me start by saying these are some of the most genuine people i’ve met here in Ga.I went in to get my sons phone screen fixed i was referred by Best Buy for his 13th birthday they let me know what they were going to do and the concerns they had with fixing it. Welp long story short I also needed to replace my sons battery and had a complete melt down. They literally walked me through the process and showed me the damage. When I tell y’all they are very affordable. I will be back they have so much cute stuff for phones and everything!!!!! thanks for saving my sons birthday!!!!!
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October 2023 by Timia Dennis
My. Phone literally broke apart after they had it and they put. A black back on my PURPLE iPhone now my phone looks like it’s stolen.
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June 2023 by Peter Grier
Had touchscreen replaced, didn't notice small crack until a week later. Called and spoke with lady, was rude and unwilling to listen. Poor customer service and low quality parts. Would not recommend.
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April 2023 by James Douglas
Took a couple of watches here for adjustments . Always fast service and great staff. Never had a bad experience.
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January 2023 by Luhh Dj
Store is bad for business! They make up their prices for profit, I went up there and got iPhone 8 screen fixed approximately a week ago for $45, now I’m having problems with my iPhone 7 the man tells me it is $75. These people may seem nice but they are making up their own prices as they go, please do business else where I do not recommend if you are on a budget.
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November 2022 by Gwen Hudson
I am always happy when I visit this Universal Cellphone store for my phone accessories, because it always has what I need plus it has so much more to offer. The service is exceptional and Faye is so friendly and helpful. It is a great place to shop for novelties and gifts and I love to just go through the store to look at pretty things that bring a smile to my face. I highly recommend this store. Gwen Hudson
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October 2022 by Mimi Sidibe
I have been to this place to get my Iphone 11 repaired and it was the best serves all the i go.I love this place its the best.
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October 2022 by Diablo Ecsobar
I went there to get a pin put in my watch. Waiting on that I inquired about a cell phone case. They had the exact one I wanted. It was extremely over priced. Case was $15 online they charging 36. The cologne in there is over priced as well. I even showed the lady how much it is online in hopes to work out a deal. They just overpriced but if you need it they got it’s far as cell phone cases.
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October 2022 by Tom Manget
Very friendly and helpful folks. My phone repair cost was reasonable and they finished it in less time than what I had expected. I would recommend this business.
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October 2022 by Yvonne Roberts
I took my iPhone 11 to this place for a screen repair. I dropped off my phone at 1 and was giving a hour to pick up. I came back at 4 to a cell phone that would not properly work. The associates lied saying that “my iTunes was not updated so they can’t get the phone on”. This is obviously a lie and the aftermarket products being used were not successful. I was not offered any true solution. I was out of a phone and NOT given a rightfully owed refund. DO NOT USE THEIR SERVICES.
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October 2021 by GaMomof Three
They were so fast replacing the back of my S10+. Price was great, they were fast and friendly. I highly recommend.
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October 2021 by Terry W. Allen
Willing to listen to your phone issue and give you the best advise for your phone or computer needs and great service.
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October 2021 by Jaji Maynor
PLEASE DO NOT GO HERE TO GET YOUR PHONE OR IPADS FIXED!! THEY DO NOT DO A GOOD JOB AND VERY UNPROFESSIONAL. WOULD HIGHLY NOT RECOMMEND TO ANYONE NEEDING TO GET SOMETHING FIXED!!!!!!
