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March 2024 by Elaine Medley
I walked into the post office today and was shocked at how dirty things are inside and outside. Trash all over the parking lot and the glass in the front door was filthy along with the floors.
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February 2024 by Susan Smith
This location closes at 12pm on Saturdays, NOT 12:30pm like boasted here! They are also quite rude. No concept of customer service, no one smiles, nothing! Go to the Green Street location, where the employees seem lime they care and the hours of service are actually correct!!!
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February 2024 by Karma’s Khronicles
It is IMPOSSIBLE to get in touch with anyone from here. I have informed delivery and it shows what I will receive, yet still mail is missing. I was supposed to receive an important package today. I get a notification on my phone that it was delivered in/at mailbox and when I checked, nothing was there. About 10 minutes later I see the mail truck drive by without stopping at my driveway.. how can something be delivered if they didn't make it to my neighborhood yet and also when they didn't stop? Not sure if they delivered it somewhere else or kept it idk. This was a much needed package. I have a lot of trouble out of this post office.
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February 2024 by Vanetris Carter
I had informed delivery and I had the mail on hold for 2 weeks. I went to CONYERS — Post Office™1705 HIGHWAY 138 SECONYERS, GA 30013-9998before the deadline and was told the mail was out for delivery. I removed the hold and changed the address but still haven’t received any mail in 5 weeks. They said after I provided my ID my mail would be sent from a central holding facility and again I still don’t have any mail.
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December 2023 by NAJ
Terrible customer serviceHorrible attitudesLoses packages
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December 2023 by Danita Edwards
My husband and I recently moved to Conyers. We’ve had the worst experience with packages being delivered on time or we just never received them. It’s very frustrating. They definitely need to do better.
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October 2023 by Katherine Bell
6:55 pm and still no mail. Happens all the time. Some days we get mail a day late. If there was zero stars I would choose zero.
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October 2023 by Valicia Harris
Awful, the Post Office only had one clerk working. Of course there’s no way to predict busy-ness, but lunch time 11:30-1 at least tends to be on week days. Absolutely RIDICULOUS
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August 2023 by Raphael Garrett
16/84 orders that I took to be shipped on 7/5/23 have gone missing, and since 15 of those were envelopes without tracking, I'm just supposed to lose money. The Conyers manager was utterly unreasonable and completely lacked accountability. She said there was no way to prove that I brought my missing packages to that specific USPS, but you can clearly see me doing it on camera. I told her the situation was unacceptable and they needed to do better. She then said she's "sorry I feel that way" and was very sarcastic about getting her employees to do better. It's not a "feeling" when you guys are clearly messing up and losing my money, while you keep yours. As a military veteran, I did not expect such disrespect from a government entity.
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August 2023 by Stephanie Grant
Always friendly. They have returned the prelabeled drop back inside, which is MUCH easier for bulk drops.
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July 2023 by Yolanda F
I physically walked into the post Ofc. On Hwy 138 at the beginning of July 2023 and gave my change of address form to the postal worker behind the counter. On this particular day she was in my opinion mad at the world and rude. I asked her if it were okay to leave the change of address form with her or the other worker that had initially given me the form. She said, yes and took my change of address form and threw it aside. I should’ve known not to leave my form with her at that time. I haven’t received 1 piece of mail to this date for my entire family, not 1 post card with a change of address label or anything from the post office that said my coa was received. I’m driving back this week. That heifer should fired! If you don’t like the career path you chose you should seek employment elsewhere. Your attitude toward a Federal public job you chose to take absolutely SUCKS! It’s not hard to find out who this inconsiderate employee is, dark skin black woman, somewhere in mid 40’s, short permed cut, with an injury or limp to leg. USPS must do better!
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July 2023 by Paris Jenkins
Horrible post office! If I could rate negative stars I would. They refuse to delivery packages to the correct address. In our community there are parcel lockers and it is always a challenge of putting a key in the correct mailbox. Calling is a waste of time as the package(s) won't be recovered
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July 2023 by Mary
I've never seen such stupidity as I see down here in the south. It took 3 days for the carrier to take a pkg. From the mailbox with the flag up I had to put a note on it to take it & send it. Now the gifts are late for a house warming & a birthday. Just ignorance!!!!!
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July 2023 by Neka Alston
They really need to fix there times on the internet to match the hours posted at the location to cut down on my miscommunication having everyone thinking the location is open but when you get there you have to wait an additional hour for them to open. So misleading
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June 2023 by Dennis Croskery
Just waited in line for 45 mins to buy an envelope. The staff didn’t bother to say, please be patient or acknowledge the delay. Two of the three workers were being trained by the third. Also, they seemed to be doing a lot of small talk with customers that appeared to delay the work flow. I won’t be back. I’ll choose UPS or FedEx as much as possible going forward.
