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April 2024 by T. Haynes
March 2024. Worst clothing store experience this far. My first time purchasing from this store. We waited in line behind another person. When she was done checking out, the employee waited off towards the back without saying a word. An older lady came towards the front, whom I found out is the manager F., fiddled around at the computer for a couple of minutes, knowing that we were looking at her not saying a word to us of when she'd get to us, and finally spoke after a minute or two without any eye contact that she'd be with us in a moment. Waiting for her with that lack of concern was almost unbearable and I would've left the item where I stood, but I just so happened to need the dress the next day.The size of the dress also ran smaller. I wear a large (and a medium in some clothing) and this large dress was not even close to fitting.Read other reviews and I see that I'm not the only one to receive such terrible service.
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March 2024 by Jonelle Wheeler
My favorite store! Everytime I go, it's a guarantee that I will leave with a handful of clothing and jewelry. I highly recommend this store ??
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March 2024 by Khaiah Mann
My mother and I went into this store was not greeting until one of the sales person had to walk pass us to go into the back room. The other sales person never spoke to us even upon opening the fitting room door. Another sales person spoke as we approached the desk area and left the store. No, we did not purchase anything from this store. Their customer service was trash. The end ??
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February 2024 by ayanna
I have shopped at this store on multiple occasions. I decided to visit the store on 02/11/2024 at 5:40pm. The lady with the accent and retail associate (short hair and glasses) were rude.They pick and choose who they want to speak to when entering the store. Also, both employees whispered rude comments about me. I politely sat the items I wanted to purchase back. I will no longer return to the Conyers location. Moving forward, I will be contacting corporate to suggest educational materials for their employees on how to effectively engage with customers. The District Manager needs to pay this store a visit so they can witness their terrible customer service.
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January 2024 by Karen Brown
I visited the Conyers store on January 12, 2024 and had a wonderful experience. Felecia, the store manager did an exceptional job meeting the needs of customers. The manager was the only worker in the store and yet she was attentive to each customer. I was amazed to see how swiftly she helped customers go into the dressing room, checked out several customers at the cash register, and assisted me with my in-store pick up, return and purchase without losing a beat.In this day and time, where good workers are hard to find and to keep, I had to pause and acknowledge what I observed and experienced at the Conyers store. Felecia should be commended for providing excellent customer service!
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January 2024 by Nichole Bush
Felicia and Michelle were absolutely amazing. The store is set up nicely and very clean. Felicia was so helpful and friendly.
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October 2023 by Katrina Dudley Townes
Sorry about the one star today..My sales person was beautiful and helpful, but that supposedly manager is ugly and mean. This is my second time experiencing her hardness. This time, I started to walk out and leave my items on the counter, but because of the young lady who helped me today and the other sales lady who helped me the last time, I decided to go ahead and get my items..But I don't think I'll be coming back...
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July 2023 by Sherry Smith
I walked in there Wednesday around 4:30 to purchase some earrings I picked out four pair. No one spoke to me when I came in. When I got up to the counter to purchase the earrings no one was at the counter no one ever helped me. Two other ladies walked out of the store laid their purchase down and so did I.
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July 2023 by Coretta Thomas
The sales associates at this particular location not only pick and choose who they decide to greet (depending on your appearance)when you walk in the door, but they also pick and choose who they decide to help.
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May 2023 by Carolyn Holland
I love the colors and styles. I just wish there were more plus-size selections.
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April 2023 by Genna Muhammad Allah
Got some really cute sandals & a blouse!.♥️
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April 2023 by Jeannette Ortiz
Good choices but one of the clerks was rude and when I asked them to hold my selections, it was returned to the floor in less than an hour.
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December 2022 by Phyllis Proctor
Sister took me there while visiting. Caught some nice sales ?
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October 2022 by jacqueline stanfield
customer service is great and nice quality for the price
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September 2022 by Amanda Kirkland
Yesterday I stopped by in a hurry on my way to an event. The shirt that I was planning to wear ended up showing a little more skin than I wanted to so I stopped by to see if they would have an alternative. The staff were very helpful and took me right to what I was looking for. I even found a pair of earrings to match. I paid and changed into it in the dressing room and was out the door in less than 5 minutes. Going back tomorrow to look around some more when I have more time because the whole store had lots of cute options for great prices.