Airgas Store offers a pleasant experience with friendly and helpful staff, particularly noted for their exceptional service. One employee, Mr. Bobby, goes the extra mile to assist customers, whether it's with account setups or product information. Customers appreciate the easy gas exchange process and the informative conversations. However, there have been some concerns regarding the billing process for personal bottle refills, which can be unnecessarily complicated. Overall, customers value the friendly atmosphere and the helpfulness of the staff.
Mr.Bobby was extremely helpful. He went out of his way to put my account in the computer.I thought it was put in at the Albany store.Bobby is guy that will go the extra mile to help his customers.THANKS AGAIN For AMAZING SERVICE
October 2025
Came to the parking lot to help us. Super friendly. Very informative on the products and things that are available in the store
September 2025
Very pleasant experience, easy gas exchange, and as always friendly conversations. Bobby is a great guy and helps out tons.