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June 2024 by Paul Williams
WM management has been better at picking up on schedule for the last month of two. If they keep at it a few more months they may get all 5 stars. Just not yet.
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June 2024 by Hope Peavy
Terrible service.
Frequently do not pick up trash then do not resolve the problem.
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June 2024 by Stephanie Satterfield
Great customer care
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June 2024 by gem gough
There was no pick up on May 9 which is a Thursday, which is my schedule day no pick up on May 10 which is a Friday which alternate day nor on Saturday the 11th both bands are full not happy. Neither one have lids have requested new bands without any response not happy.
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May 2024 by Christine
Took awhile to get in touch with someone but she was very knowledgeable friendly and helpful. She stated on Wednesday I’d get my trash bin by Monday; it came that Friday. Trash had been picked up and left no Rubbage on the ground.
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March 2024 by tamara primack
Started my service 3 weeks ago. Was told my can would be delivered on the 8th and it never showed up. I have called and spoke with someone 6 times and keep getting told it will be delivered tomorrow every time I’ve called. Today Still NO CAN!
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February 2024 by Randy Powell
Since we had service with y'all. Our house has been skip much .. had to take off the trash to dumpster. 212 marshall circle
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February 2024 by Ken Little
Very professional and responsive to request.
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February 2024 by 1lovelylady !
Trash has not been picked up in 2 weeks. Sometimes trash falls from the bins and usually stays in the street after the truck has left.
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February 2024 by Ernie Rhodes
Will not answer phone
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January 2024 by Steven McNeel
Unreliable dumpster pickups. Drivers reporting pickups to management without actually making trash pickups. Management can’t seem to fix problems.
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January 2024 by Stephanie Crenshaw
Excellent Service!
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December 2023 by Kelly O'Neal Savage
Awful service. Always leave a mess. Never pick up on time. They also broke furniture I had next to the road and just shoved the broken pieces back into my yard.
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December 2023 by David Mayo
UPDATE: Skipped again-11/1/2023. App says picked up yet the "toter" is still full. I called the local Cordele WM number and spoke with the operations specialist, Anglia concerning the issue. She was extremely polite and professionally handled the situation. It was resolved before days end. Regardless of the outcome, I couldn't have have asked for better service from her.
They skip my house on a regular basis. This being 3 occasions within the year. I have no clue as to why. While not regular as in every other week but more than you'd expect. On this last missed pickup I contacted the number noted in their response to this review, chatted, and called the number on the WM website on Wednesday, 9/13 the day of the missed pickup, Thursday, 9/14 after it not being picked up, Friday, 9/15 after it not having been picked up and Monday, 09/18 after not being picked up. Again I have been assured it will be picked up tomorrow. Each time the scheduled pick-up is noted as complete on the "My Services" page around mid afternoon. WM trucks have not been down this way on any of these days. Previous times they took care of it the next day when I called. My container is always tidy, on the edge of the road, and clearly visible. UPDATE: Pickup finally occurred albeit the day before the next regular pickup.
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October 2023 by Donna Pate
Great service. On time pickup. Friendly personnel. Thank you!
