Billy Cain Ford Lincoln is a business that earns high praise for its genuine care, reliable service, and knowledgeable staff. Customers often mention the friendly and helpful team members who go above and beyond to assist with their needs. One customer shared a heartfelt story about the sales manager praying for them and their family during a difficult time, which left a lasting impression and fostered loyalty. The service department is highly recommended for honest, efficient, and trustworthy auto care. Customers appreciate that their cars are fixed right the first time, often with repairs covered under warranties. The staff, including service advisors and technicians, are described as knowledgeable, courteous, and attentive. Whether dealing with routine diagnostics or urgent issues like fuel leaks, the team responds quickly and effectively. Many customers highlight the team’s willingness to help even outside regular hours, allowing them to get back on the road swiftly. Overall, Billy Cain Ford Lincoln is seen as a caring, reliable, and professional dealership that consistently provides excellent customer service and quality repairs, making it a trusted choice for vehicle needs.
Very good care taken of my vehicle. Service was prompt and thorough. Very professional and friendly staff.
November 2025
I have been using this dealership over 20 yrs. I Like the service and customer service goes above and beyond.
October 2025
I am very pleased with the service and staff. A few months ago my mom passed and when I was at the dealership I spoke to the sales manager. He actually prayed for me and my family right there on the showroom floor. That act of care, genuine care made me a lifelong customer. I am grateful for the people there.
