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April 2024 by Kristin Atwood
Was in the process of moving so we rented a U-Haul from this location. Firstly, NO ONE has service at the location, so we had to jump through hoops to even download the app and use it to check in and out the U-Haul. Secondly, it was supposed to come with Dollys and we did not receive those at all. Which we really needed because I had just undergone surgery and my fiancé had to move everything alone. Thirdly, our account was charged a second time, once for $85 and the second time for $76. Had a terrible experience, everything was made 10 times more difficult for us AND we paid more? Will NEVER use this location again.
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April 2023 by Sandi Lint Hulsey
The bad reviews did not happen at my location. I have reached out to my AFM to correct the reviews. We do not have a gated lot and we cleave no control over UHAUL customer service. If you rent any equipment from my location you will get me on the phone every time with, I’m a problem solver and I’m here for our customers. Thank you Sandi Hulsey
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April 2023 by Sandi Hulsey
This is my company and we do not have a gated yard. This review should be redirected to the correct location this customer had the problem at. Thank you Sandi Hulsey. 6/4/2022
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April 2023 by Leslie Popham
Reserved a truck at this location for the weekend. Owners were going to be out of town so needed to go through the Uhaul app to pick it up. There were issues with the app and when I contacted the owners they did EVERYTHING over the phone while they were on vacation. They went above and beyond to make sure we got what we needed!! Thank you so much for all of your help!!
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August 2020 by Karen Hopkins
U-Haul on Pleasanthill Rd is awesome!!! They take care of their customers!!!
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April 2020 by Blaine Workman
Dairy Queen good family restaurant clean and I love that ice cream
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December 2019 by Skinwalker Milly
They are super friendly and reasonable!
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August 2019 by Daniel Medders
Great little local storage locker. They offer temperature controlled and regular lockers of various sizes. You have 24 access and the staff is very nice and helpful. They spray for insects and work to control other pests. Prices are reasonable.
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June 2019 by Jennifer Kilgore
Very kind staff, i recommend this place to everyone i know for all storage and Uhaul needs.
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June 2018 by Minal Patel
Excellent customer service. Ben is very helpful, polite and a complete gentleman. Went out of his way to help us. Very organized and clean location.
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June 2018 by Bart Durham
Clean and friendly.
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February 2018 by Timothy King
Guess I don't have any Privacy.
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June 2017 by Noel Tirado Sanchez
Excellent service, good person. I like so much thank for everything!.
