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June 2025 by Trey Carver
License was just renewed, they sent me to get paper copy then told me they don’t take paper copies of ID, I was moving 3 lines from att, went to t mobile instead bc of this
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June 2025 by Jeff Mann
Somehow this store managed to botch a simple phone pick-up from an online order. They tried to give me a device that was not sealed in the box, and wasn't even matched to the numbers on the box. For all I know, they could've been trying to pass off a used device on me. All in all, it caused me hours of trying to get this resolved on the phone with Verizon because the people in the store couldn't figure out how to cancel the order. Save yourself time and worry, and just go to the official Verizon store in Gainesville near the Best Buy.
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June 2025 by Rebecca Purcell
Both Jacob and Greta (manager) were very kind and helpful! Such good service!
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June 2025 by Hannah Purcell
Jacob was so helpful and patient with all of my questions. :)
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June 2025 by Carole
I want to thank Jacob Burgess for his quality help with my device. 🥰🥰🥰🥰🥰🥰🥰 He was very helpful and thoughtful 👏
Way to be a quality consultant. Thank you ever so!!! 💖💖💖💖💖💖💖💖
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May 2025 by Shelia Brown
I have nothing but positive to say about my experience at Verizon in Cornelia Georgia.
Deeanna Cano went above and beyond to help me with my new business plan. I replaced phone service and Internet at all three of my retail locations . I was paying so much money through Windstream and AT&T for my landline and Internet service.
Deeanna sat down with me and Told me everything about the new service for business locations available at Verizon . She saved me and my company over $800 a month . She didn’t stop there. She came to all three of my store locations and helped me set everything up. And helped me and all of my employees to understand how to operate it and how to link all my stores
She is always available when I call. And has gone above and beyond to make me 100% satisfied .
Thank you, Deeanna for your hard work and dedication your honesty and your integrity.
I look forward to working With your company for many years
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May 2025 by Joe Herrera
Great staff.
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February 2025 by Charles Hunnicutt
Probably the best experience I have had at any Cellphone store. The associate ( Giovani I think ?) did an outstanding job. You have a strong team working there. You could tell they work together very well and help each other.
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January 2025 by Donna
My family and I had a wonderful experience with Verizon. Dianna, Greta, and Juana were very helpful and went above and beyond to assist us with our phone transition and setup. Not only are they highly competent, but they were also eager to provide exceptional service. Highly recommend!
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January 2025 by Bill Welch
Good people! Always willing to go above and beyond! Definitely recommend them.
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January 2025 by Gloria Lara
I needed help today to transfer my information to my new phone. They helped me very much. I had to pay $40, but its okay because they made the transfer easy and quick. These are amazing people!!!
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January 2025 by Madison Rosales
Greta is great.
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January 2025 by Brittany Wood
These people at the store should get a zero rating they are the most incompetent people I've ever met and rude.
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January 2025 by steve grella
Their customer service is horrendous everybody in there has no idea what they’re doing.
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January 2025 by Emily Friedman
Gio was so helpful and walked us through every step of the process of upgrading my phone! He was very friendly and I will definitely be coming back in the future!
