AutoZone Elm St NE in Covington is a leading retailer of auto parts, maintenance items, and car accessories. Reviews consistently highlight extraordinary, great, and 10/10 customer service from its staff. Employees are described as patient, kind, really nice, knowledgeable, and generous. Specific examples of service include helping customers find parts, calling other locations to check stock, installing items like headlights and batteries, and taking time to troubleshoot problems like a faulty antenna or a warranty issue. One employee even performed a mobile battery installation, going above and beyond. Customers express being grateful and note that this helpful, dedicated service is greatly appreciated.
Employee CME,at Elm St covington location, was such a gentleman! Helped me out. I didn't ask,even though what I thought was the problem wasn't and he got up under my truck in 100 degree temp and found a wire loose. Kudos to CME! I can't thank you enough.
July 2024
Good people unlike the Hiram ridge rd store that ignore me.
June 2024
Ask for Dave when you go. Update, don’t ask for Dave, he’s back in jail. Sorry folks Dave is no longer with us.
