Covington Flower Shop serves the Covington area and surrounding communities. The shop provides fresh flower arrangements, beautiful floral designs, plants, and gift baskets. Customers describe great customer service and a friendly, dedicated staff that goes the extra mile. The owner and staff are noted for their professionalism, knowledge, and willingness to work closely with clients, including out-of-state customers. Reviews highlight fantastic service, with staff offering helpful suggestions and creating completely custom arrangements to meet specific requests, even during difficult times. The shop handles both planned orders and spur-of-the-moment needs. One customer experienced an issue with an order but reported that it was professionally resolved with a replacement and a clear explanation, reinforcing the commitment to customer satisfaction. The business is recommended for those seeking personalized service and quality floral gifts.
After having a negative experience at Sherwoods we decided to walk across the square to see our options with this shop. The staff was professional, caring and kind hearted. They have great prices and beautiful flowers and really helped us during this hard time. I would 100% recommend them to anyone, the service was amazing... read full comment
April 2024
Chelsea handled my phone order with a high level of knowledge and professionalism. She thoroughly described the options to give me a visual of what was available, which helped me make my choice. This was a great experience for an out-of-state customer during a difficult time. Thank you!
December 2022
I live out of state and I have ordered plants, fresh bouquets and fresh fruit arrangements from this business. The owner has worked with me each time and has done a beautiful job.
