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November 2022 by Jeff Vincent
The employees at the Covington store are great . Very efficient at getting you in and out the door . My issue is with crickets new software update.. my phone was perfect until the update. Now im just gonna toss this pile of trash out the car window and find another wireless phone company.. my phone is now super slow . Locks up. Does things on its own will im in the middle of texting, making a call .. using an app.. it just cuts me off and does whatever.. very very unhappy with this update.. matter of fact I'm gonna get a hammer and brake the pile of trash into tiny bits of junk. Bad thing is I was not given any choice weather I wanted the update or not .
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June 2022 by JoAn Ellis
The staff was polite and knowledgeable!
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June 2021 by Allen Garrett
I have had an excellent experience with Cricket, been with them for 5 years now. But on Sunday, May 30. 2021 the customer service I received in person, and over the phone was unexceptionable! I will not be returning to the specific location, ever.(Update: I had an amazing experience with the Cricket of off HWY 138 in Conyers, GA)
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May 2021 by Jamie Buffington
Friendly service
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April 2021 by Danny Reid
Great service.
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March 2021 by Joshua Cansdale
Went to pay bill . Buy new phone . And upgrade plan .. three days later I realized all I got was just the phone . No service as of now (thanks for wifi) ?♂️ "your bill is due in three days you wanna go ahead and pay it?". "yes mam ' just to have it cut off three days later . A little fishy considering my purchase was in cash ... Been a customer at this location for 8 months or so . And enjoy the conversation of the two other employees. This was a different employee than I'm used to seeing .. the one time a new person is behind the counter so e f#&@ s#$* goes down . Needless to say I'm not ever going to use this location again nor it's service. Almost 200$ for a moto gp (119.95) to NOT HAVE SERVICE . unacceptable!
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February 2021 by Steve Wilson
When they're with a friend it was not right so we got to go talk to them about an hour got it straightened out so everybody worked out fine
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November 2020 by Jeremy Burnette
This store has brother and sister working there and they are on top of there game
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November 2020 by Brad Lacky
The website says open at 11 and the woman at cricket on 278 was so rude and in store but wouldn't open the door. Need to update your hours online cause some people drive 45 mins to get there because they were the only one listed open. Never go back to that location.
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September 2020 by Jennifer Tucker
Chartee was friendly and helpful. Had a great experience with the prices, product and service received. Highly recommend.
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February 2020 by Wendy Swigart
Keon and Tomekia are the absolute BEST. We came to purchas a phone for my aunt who is diabled and couldnt have asked for any better service!
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October 2019 by Janet Stinnett
Love the people there very knowledgeable
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October 2019 by eric thomas
Very good service all the time...
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September 2019 by Francisca V.
Very rude, and not helpful at all. Could've done better. Since it was time to close. Gave a bed service
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September 2019 by Clorise Knight
Very friendly and knowledgeable people I had a good time just talking to them and they helped us with everything we need thank you so much
