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April 2024 by Michael Reyes
Girl with pink or purple braids and glasses made my coffee wrong and I came back in to see if I could get another one and already had an attitude and didn’t replace my drink if that’s what kind of employees we have to deal with I prefer to take my business else where
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April 2024 by Dustin Field
Always fast never incorrect always satisfiedParking: Located on one side of Duncan or out front but mostly use drive through
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March 2024 by Blue Buddafly
If you love your freedom please avoid the young girl working here with purple braids and glasses. I pray for her and the day she actually crosses someone with nothing to lose. Supervisors should evaluate her behavior. It would be a shame if she put those other nice kids in jeopardy because she thinks it’s cute to be rude and ghetto. Definitely won’t be back
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February 2024 by Tracy Eveland
Parking: The way it is located it is extremely difficult to park due to the amount of traffic going in and out from Starbucks
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February 2024 by Dylan Walden
How hard is it to say “Hi welcome to Dunkin” or just greet somebody like a normal human instead of “Go head” “That it?” And its the tone..
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February 2024 by Anthony Rodriguez
Got a dozen mixed and coffee no complaints at
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February 2024 by Chalae T
Paid close to $7 for a small strip on my breakfast sandwich.
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January 2024 by Teresa Stewart
I asked for a donut they sold out and people were so rude they said if i wanted a donut come back tomorrow at 600
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January 2024 by Lana Harris
This location has excellent
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January 2024 by jessica rivera
I ordered a hot coffee with cream. As soon as I pulled away I took a sip of freezing cold coffee that tasted so old. You could order the same drink ten times from this location and it will taste different every time.
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December 2023 by Ina Slavova
First time we came here they couldn’t make any “coffee related” drink because they were out, second time I waited in the drive through for 20 minutes to be rudely told “drive through closed.” I tried to pull up to the window and explain I had my dog with me and couldn’t come inside but I got shooed away then ignored. The customer service is the worst I’ve ever experienced.
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December 2023 by Deborah Hughes
Went through the drive-thru, then was instructed to park in front of the building. I waited almost 10 minutes for my food to finally be delivered to me.
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November 2023 by Tamara Schneider
Location is absolutely terrible! Manager useless. Obvious that associates need additional training. One wonderful associate pleaded with me to give them another chance. She was awesome, but I doubt if that happens since it took me two years to get over my last bad experience with them. Different team with same results. Lots of time and patience required when visiting this location.
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November 2023 by A Jaxson
This establishment needs to be a negative zero!! I experienced lack luster customer service at the crowell Rd location. I was charged twice for almond milk because I ordered a small vs a medium hot coffee. If I had placed an order online it would have been less. I requested a refund and the team lead couldn't even assist. What's the use of having a team lead/manager on duty with no empowerment abilities. It's like having a new car with no insurance. Just something to look at. I called the store only to be informed it's disconnected. C'mon you gotta do better just last week the store didn't open on time. The employees just stood in the dark while customers passed by the drive Thur.
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November 2023 by Eric Cox
I was pleasantly surprised at the speed and quality of the service at this location. It is getting harder to find a restaurant of any kind in our area that is worth going to, but based on this visit we will be back.
