The Home Depot in Covington, GA, is more than just a hardware store; it offers tools, appliances, outdoor furniture, and building materials to support local residents with their projects. Many customers appreciate the helpfulness and friendliness of the employees, particularly highlighting the exceptional service from staff members like Mike in the garden center. However, some reviews mention issues such as long wait times for curbside orders and concerns about pets in the store, which can lead to uncomfortable situations for customers. Overall, while there are occasional challenges, the Covington location is generally preferred over nearby stores due to its good service and knowledgeable staff. Although the parking lot can feel small, most customers leave satisfied with their experiences and the assistance they receive.
The lady in the paint dept I think she said her name, was Julia or Shelia. She was wonderful. We really appreciated her help
August 2026
August 2026 update: Though the online ordering process was challenging and caused issues with my pickup order, Quinn at the customer service didn't miss a beat. Quinn was friendly and patient, resolved my issue, and had me on my way in no time. Great experience!
July 2026
Brandon was super helpful and friendly. I was given an aisle and bay to find what I was looking for. Brandon saw me struggling to find my item, stopped what he was doing and went out of his way to find what I needed. Need to have Brandon coach this store!!
